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Rank
9th
Out of 426

The Ritz-Carlton, Buckhead

Average Price: $374  
 
Hotel Class:
3434 Peachtree Road NorthEast
Atlanta, 30326 View map  
5-Star Hotel Rank: 3 of 6
Average review rating: 4.55
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (35) , Travelocity (8) , TripAdvisor (197) , YahooTravel (96)
SAFE TO BOOK ? (0/5 issues found)
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Problem
Appears in 13 comments. 
The following words were used in comments with Problem:
cares (2)   excellent (2)   hotel (2)   not (2)   room (3)    
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1. The one serious problem I had that keeps me from giving this an 'excellent' rating was that the walls were paper thin.
"Very nice place to stay for business " Read full review on TripAdvisor   3/28/2012 Vote      
2. It was 1/2 hour before we could even find someone to help, at which time they saw the problem and brought out more cushions.
"Staff is not trained well. " Read full review on TripAdvisor   3/13/2011 Vote      
3. I view this as a managent problem.
"Staff is not trained well. " Read full review on TripAdvisor   3/13/2011 Vote      
4. They ended up giving us late check out until 5pm free of charge and said that if we needed longer then it wouldnt be a problem.
"Incredible luxury and service!!! " Read full review on TripAdvisor   6/22/2010 Vote      
5. He said that if I was complaining, that others would too, and he would take care of the problem immediately.
"Perfect outcome in the face of potential disaster - Service made all the difference. " Read full review on TripAdvisor   1/24/2010 Vote      
6. The problem mainly was with the condition of the room itself and the fact that nothing was done about it.
"Disappointing Ritz! " Read full review on TripAdvisor   5/23/2009 Vote      
7. The bar in the room was not operational the whole time we were there, after numorous attempts to the Hotel to render this problem it was never taken care of.
"Did not feel like we recieved the most Bang for the Buck. " Read full review on Expedia   3/17/2009 Vote      
8. The problem was that we were woken up very early by loud construction noise coming from inside the hotel- hardly romantic.
"Big Disapointment on our Honeymoon " Read full review on TripAdvisor   3/15/2009 Vote      
9. The second problem was with the valet who happened to be female did not load the luggage into the car stating that only the doorman could do that.
"Excellent RitzCarlton service with two exceptions! " Read full review on TripAdvisor   1/23/2009 Vote      
10. While the RC provided mostly excellent service, there were two standout problems.
"Excellent RitzCarlton service with two exceptions! " Read full review on TripAdvisor   1/23/2009 Vote      
   
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