The Phoenician, Scottsdale, Complaint

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OpinionWell
Rank

6th

Out of 144

The Phoenician	Average Daily Rate: NA Check Rates

Hotel Class:

6000 East Camelback Road

Scottsdale, 85251 View map

5-Star Hotel Rank: 2 of 4
Average review rating: 4.71

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (65) , MyTravelGuide (1) , Travelocity (3) , YahooTravel (31)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (3) a bit small (1) annoy (2) bad (1) bit dated (1) complaint (3) dated (1) difficult (1) disappoint (3) downside (2) dull (1) errors (1) expensive (10) hard (3) horrible (2) issue (1) lack (2) negative (1) noise (1) outdated (1) oversold (1) poorly (1) pricey (4) problem (3) ridiculous (1) rock (1) sad (1) shame (1) slow (2) worn (1) worst (1) wrong (2)

Complaint

Appears in 5 comments.

The following words were used in comments with Complaint:
complaints (5) housekeeping (2) not (4) room (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. the rooms were comfortable and well decorated, the only complaint I had was with the housekeeping, they left a plastic cup with 1/3 of my beer seating on my nightstand during a three day stay, I could not believe this happened, besides this minor but unusual error they kept the bathrooms and room clean, not impressed with housekeeping for a hotel of this statue.

"Best of Phoenix/Scottsdale " Read full review on Expedia 4/14/2010 Vote

2. Only complaint was the exceptionally slow food service in the fine dining restaurant.

"Pheonix is always a good choice for winter vacations " Read full review on Expedia 3/3/2010 Vote

3. After 3 complaints about the noise, and truck fumes we were reassigned to another room.

"Beautiful grounds, room location terrible. " Read full review on Expedia 3/3/2010 Vote

4. All in all, not a single complaint.

"Outstanding Service!!! " Read full review on Expedia 6/21/2009 Vote

5. My only complaints are that we did not stay longer and no coffee pot in the room.

"Definite 5 Star Resort " Read full review on Travelocity 6/1/2009 Vote