The Roosevelt, a Coast Hotel, Seattle, Complain

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OpinionWell
Rank

54th

Out of 267

The Roosevelt, a Coast Hotel	Average Price: $129 Check Rates

Hotel Class:

1531 7 Avenue

Seattle, 98101 View map

0-Star Hotel Rank: 1 of 109
Average review rating: 3.78

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (37) , Priceline (147) , Travelocity (12) , TripAdvisor (230) , YahooTravel (15)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (3) annoy (8) apologetic (3) avoid (3) bad (17) barely (4) big deal (2) broke (3) broken (6) complain (11) complaint (13) cramped (4) dated (5) dirty (7) disappoint (7) downside (5) errors (2) expensive (14) filthy (2) hard (6) horrible (4) inconvenient (7) issue (11) lack (4) loud (7) mess (2) mold (2) negative (3) noise (14) noisy (6) outdated (8) overpriced (4) poor (13) pricey (2) problem (31) ridiculous (3) rock (2) rude (12) shabby (2) shock (2) slow (12) smell (5) stain (2) terrible (4) tiny (18) too small (3) uncomfortable (4) unfortunate (3) worst (5) wrong (4)

Complain

Appears in 11 comments.

The following words were used in comments with Complain:
clean (2) desk (4) dirty (2) fairly (2) guest (2) liked (2) management (2) not (4) room (4)

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1. Customer service is a question mark, as I overheard a problem with one guest at check-in and to see him return to front desk complaining about he was given a dirty room and the front desk girl acting like she did not care.

"Fair at best " Read full review on TripAdvisor 3/29/2012 Vote

2. I did complain the next morning and had a very apologetic front desk clerk.

"Great Location " Read full review on TripAdvisor 9/18/2011 Vote

3. I've noticed in all the reviews that the guests that have complained have all booked via resellers (ie; Priceline).

"Will definetly use again. " Read full review on TripAdvisor 9/6/2011 Vote

4. again, I complained but got no response.

"Great location...that's about it- I would not stay here again. " Read full review on TripAdvisor 5/3/2011 Vote

5. Another thing I'd like to complain is that I asked the front desk to book a Boeing Tour for me.

"AC is too noisy. The card key sucks. Staff made mistake. " Read full review on TripAdvisor 1/29/2011 Vote

6. Very dirty towels and rude receptionist (not all of them but especially one) when me and my doughter complained at the manager she was listening to us while reading her papers.

"go elsewhere " Read full review on TripAdvisor 12/7/2008 Vote

7. Needless to say, the next morning we complained again and stated our intentions to leave based on our housing.

"Customer service was extremely poor. " Read full review on TripAdvisor 6/26/2008 Vote

8. After complaining, we were placed in a closet size room with a single bed that could only hold one person.

"Customer service was extremely poor. " Read full review on TripAdvisor 6/26/2008 Vote

9. On one day my room was not cleaned although it was done fairly swiftly when I complained.

"Never again " Read full review on TripAdvisor 3/16/2008 Vote

10. On one day my room was not cleaned although it was done fairly swiftly when I complained.

"Never again " Read full review on TripAdvisor 3/16/2008 Vote