Hyatt Phoenix, Phoenix, Problem

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Rank

66th

Out of 366

Hyatt Phoenix	Average Price: $90 Check Rates

Hotel Class:

10838 North 25th Avenue

Phoenix, 85029 View map

3-Star Hotel Rank: 37 of 62
Average review rating: 4.05

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (50) , Travelocity (6) , TripAdvisor (58) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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apologetic (1) awful (2) awkward (1) bad (9) barely (1) big deal (3) broken (2) bug (1) complain (2) complaint (3) cramped (1) difficult (4) dirty (1) disappoint (6) disgust (1) disturbing (1) downfall (1) downside (3) expensive (2) fear (1) hard (4) issue (6) lacking (5) loud (11) mistake (2) noise (16) noisy (10) poor (1) poorly (4) pretty small (1) problem (10) shock (2) slow (1) smell (2) smoker (2) snooty (2) stale (1) terrible (1) tiny (1) ugly (1) uncomfortable (2) unfortunate (3) unfriendly (1) unhappy (2) unhelpful (1) weird (1) worn (1) worst (3) would have liked (2) wrong (1)

Problem

Appears in 15 comments.

The following words were used in comments with Problem:
desk (2) difficult (2) hotel (3) room (2) staff (2) tub (2)

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1. Had a problem arise that would have been much less difficult if Expedia Customer Service wasn't so inflexible, difficult, and flat-out dishonest.

"Hotel management was awesome when Expedia Customer Service sucked! " Read full review on TripAdvisor 10/10/2011 Vote

2. The only problems I could find with this stay was that the carpet siding by the a/c had fallen off the wall, I forgot to tell the front desk about this.

"Great Stay " Read full review on TripAdvisor 5/18/2011 Vote

3. He had problems and they I believe felt he was struck there.

"They do not keep their word " Read full review on TripAdvisor 9/24/2008 Vote

4. After speaking with some of my fellow lodgers, I found that there were all sorts of problems.

"Nice, but needs work " Read full review on TripAdvisor 4/27/2008 Vote

5. A few problems kept me from giving this hotel a higher rating.

"Nice, but needs work " Read full review on TripAdvisor 4/27/2008 Vote

6. The biggest problem here though is with the front desk staff, as most all of them need more training.

"GREAT rooms, poor service " Read full review on TripAdvisor 3/6/2008 Vote

7. The hotel is great; the only problem is that they are in the middle of remodeling so there is the sound of construction.

Read full review on MyTravelGuide 9/30/2007 Vote

8. The only issue I had was that I had a problem with the AC, so I asked for another room.

Read full review on MyTravelGuide 9/13/2007 Vote

9. Definitely would stay again when they get all the problems worked out.

Read full review on MyTravelGuide 9/10/2007 Vote

10. We had to move because of door key problems and then again for a backed up tub.

Read full review on MyTravelGuide 9/10/2007 Vote