Hilton Phoenix, Phoenix, Rude

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Rank

44th

Out of 366

Hilton Phoenix	Average Price: $126 Check Rates

Hotel Class:

4000 North Central Avenue

Phoenix, 85012 View map

3-Star Hotel Rank: 26 of 62
Average review rating: 3.82

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (19) , MyTravelGuide (37) , Travelocity (4) , TripAdvisor (60) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (1) annoyance (1) bad (5) badly (1) bare (1) broken (2) bugs (1) complain (1) complaint (3) cram (1) dated (6) depressing (1) dingy (1) dirty (3) disappoint (5) dump (1) expensive (2) hard (6) hassle (1) horrible (2) inconvenient (2) issue (10) loud (1) mildew (2) negative (3) noise (5) noisy (4) outdated (1) overpriced (1) peeling (1) poor (3) poorly (3) problem (3) rock (1) rude (1) shame (1) slow (1) smell (1) stained (1) tear (1) terrible (2) tiny (2) uncomfortable (3) unfriendly (1) unsafe (2) unwelcoming (1) worn (1)

Rude	Appears in 5 comments.

The following words were used in comments with Rude:
hotel (2) not (3) personable (2) single (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The manager is rude and snippy, and didn't appear to care at all for the company's slogan regarding satisfaction or it's free (which was prominently displayed at the check-in counter and on elevators.

"Aging...not your typical Hilton Garden Inn! " Read full review on TripAdvisor 12/22/2011 Vote

2. Staff rude, hotel address not on right road, when asking for two rooms would like them close together especially when the hotel is empty.

Read full review on MyTravelGuide 6/1/2007 Vote

3. During our stay at the HGI we did not encounter one single rude or unfriendly person.

"Wonderful stay! " Read full review on YahooTravel 2/1/2007 Vote

4. During our stay at the HGI we did not encounter one single rude or unfriendly person.

"Staff was the most accommodating I have ever come accross! " Read full review on TripAdvisor 2/1/2007 Vote

5. Service desk attendant was very rude.

"poor service " Read full review on Travelocity 7/1/2006 Vote