Best Western Phoenix, Phoenix, Complaint

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Rank

37th

Out of 366

Best Western Phoenix	Average Price: $80 Check Rates

Hotel Class:

1615 East Northern Avenue

Phoenix, 85020 View map

3-Star Hotel Rank: 24 of 62
Average review rating: 3.96

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (27) , MyTravelGuide (3) , Travelocity (3) , TripAdvisor (81) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 7 comments.

The following words were used in comments with Complaint:
complaints (7) room (3) smoke (2) suite (2) wall (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Only complaint: could use more consistency on soap and occasionally towel delivery.

"Great place " Read full review on TripAdvisor 10/19/2011 Vote

2. My only complaint about the room is that the shower was a little wonky, and we could hear our upstairs neighbors clear as day through the walls/ceilings.

"Great Value, Great Accommodations " Read full review on TripAdvisor 3/26/2011 Vote

3. Only complaint is that walls arent very soundproof.

"Nice hotel " Read full review on TripAdvisor 1/25/2011 Vote

4. No complaints on Best Western's end, just the online provider of the rooms.

"What you see is not always what you get - beware of online booking agents! " Read full review on TripAdvisor 1/15/2011 Vote

5. My only complaint, other then my disappointment over the room size, was that a noisy group of guests stayed in the pool until I called the front desk at 2:30AM.

"A nice hotel but not all suites " Read full review on TripAdvisor 10/21/2009 Vote

6. The only complaint I had is that our suite smelled like smoke and it was a non smoking suite.

"Loved this hotel overall " Read full review on TripAdvisor 5/3/2008 Vote

7. Only complaint would be that the view was the stairwell heading up to the second floor and several mattresses that were being stored(?) there.

"Two nights - $40 difference in price " Read full review on TripAdvisor 3/31/2008 Vote