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Rank
33rd
Out of 366

Crowne Plaza Phoenix

Average Price: $105  
 
Hotel Class:
2532 West Peoria Avenue
Phoenix, 85029 View map  
3-Star Hotel Rank: 20 of 62
Average review rating: 3.62
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (9) , MyTravelGuide (322) , Travelocity (6) , TripAdvisor (101) , YahooTravel (10)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Problem
Appears in 32 comments. 
The following words were used in comments with Problem:
bed (2)   car (2)   clean (2)   comfortable (2)   decent (2)   desk (8)   few (3)   hotel (5)   internet (3)   low (2)   never (2)   noise (2)   not (2)   phone (2)   pool (3)   responsive (2)   room (7)   service (3)   swimming (2)   walking (2)    
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1. As if we were some problem causers when we were quiet and letting our kid have a little fun and we spend probably 200 a month here.
"always great but no customer services response :( " Read full review on TripAdvisor   12/24/2011 Vote      
2. which they gave us without a problem.
"Wonderful Hotel...very impressed " Read full review on TripAdvisor   10/6/2011 Vote      
3. She gave me one of those 'deer in the headlights' looks and said she'd never heard of this kind of problem.
"Disappointed - Major Noise Issues " Read full review on TripAdvisor   5/15/2011 Vote      
4. In the morning, I reported these problems to the front desk person.
"Disappointed - Major Noise Issues " Read full review on TripAdvisor   5/15/2011 Vote      
5. I was having problems at the airport getting the car I wanted and finally the gave me what I ordered.
"GREAT SERVICE! " Read full review on TripAdvisor   10/20/2009 Vote      
6. Other then technical problems, good stay overall.
"Good experience overall " Read full review on Expedia   8/27/2009 Vote      
7. One problem was that the main elevator was broken so it was a long walk to/from our room.
"Good experience overall " Read full review on Expedia   8/27/2009 Vote      
8. On net problem agian conversasion is choppy i no theproblem it the phone line done with internet and go to swimming pool were swimming and low and behold were back in the room to find i have fault shower handle and it goes on there is more out let spark as go to plug in i stop no im worried i might have fire in my room spark are caused buy bad grounding the wireing so i go outside to check around 4 trays that were delverd in the morning were still there at 900 pm i arived at 100 pm and on my way out in the morning low and behold trays still out there 1200 same trays and same wine glass.
"worst " Read full review on TripAdvisor   8/17/2009 Vote      
9. service tech still in room i ask him well [CANT HERE HIM] TECH RESPONSE NOT MY PROBLEM.
"worst " Read full review on TripAdvisor   8/17/2009 Vote      
10. i walked in right had problems service sucked front desk m ngr rude and no anwers went to room no internet than was told service tech would be up there he got there and told me to call wayport as i called wayport there internet provider phone line was destorded.
"worst " Read full review on TripAdvisor   8/17/2009 Vote      
   
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