Extended Stay Indianapolis, Indianapolis, Problem

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OpinionWell
Rank

66th

Out of 274

Extended Stay Indianapolis	Average Price: $74 Check Rates

Hotel Class:

5350 West Southern Avenue

Indianapolis, 46241 View map

2-Star Hotel Rank: 18 of 88
Average review rating: 3.84

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (17) , MyTravelGuide (13) , Travelocity (3) , TripAdvisor (41) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Problem

Appears in 9 comments.

The following words were used in comments with Problem:
hotel (3) not (4) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I have stayed at this hotel several times in the past and have never had any problems.

Read full review 9/1/2011 Vote

2. Although the walls are not particularly well-insulated, the other guests were very quiet, so noise was not a problem.

"Great value. Friendly staff. Convenient to airport and I-465. " Read full review on TripAdvisor 6/23/2010 Vote

3. The deal-breaker problem was that the room was swealtering hot with broken AC - unlivable on this 95 degree day - and no other rooms were available.

"Steer Clear of This Dump " Read full review on TripAdvisor 6/7/2010 Vote

4. First problem upon arrival was that the desk clerk tried to overcharge.

"Steer Clear of This Dump " Read full review on TripAdvisor 6/7/2010 Vote

5. Granted, we didn't have any problems at Extended Stay Deluxe, so I can't comment on how a problem would have been handled.

"Customer service: A smile cures all woes " Read full review on TripAdvisor 6/5/2010 Vote

6. THAT is how you treat customers (instead of saying, 'not my problem,' 'come back later,' etc).

"Customer service: A smile cures all woes " Read full review on TripAdvisor 6/5/2010 Vote

7. We were already unhappy because Sleep Inn sent us to Days Hotel (same owner)-- and staff's response at Days Hotel was 'This is not our problem.

"Customer service: A smile cures all woes " Read full review on TripAdvisor 6/5/2010 Vote

8. The only problem we had was finding it.

"Very Nice and quiet " Read full review on Travelocity 12/1/2008 Vote

9. The only problem I had was they didnt have my reservation.

"Large and clean, convenient to airport and rental car " Read full review on TripAdvisor 2/17/2007 Vote