1. When my husband checked out and brought me the bill on Thur AM - I was shocked to see we only rec'd that rate on our 1st night and M and Tu night we were charged more than double and on Wed $171 a night; so, i took my confirmation down to the front desk and asked for a mangaer - I ended up speaking to the Dir of Sales and she was polite and got everything changed but really didn't offer up much explanation for the mishap.