San Antonio Residence Inn, San Antonio, Manager

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Rank

97th

Out of 504

San Antonio Residence Inn	Average Price: $154 Check Rates

Hotel Class:

2838 Cinema Ridge

San Antonio, 78238 View map

3-Star Hotel Rank: 45 of 111
Average review rating: 4.17

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (7) , Travelocity (6) , TripAdvisor (39)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (3) bar (2) bathroom (2) bed (16) bill (1) breakfast (39) charge (1) check in (4) closet (2) complimentary (1) concierge (1) deal (3) decor (2) dinner (2) discount (2) downtown (3) fitness center (1) fitness room (1) food (5) front desk (17) gym (4) highway (2) hot tub (6) hotel (99) hottub (1) housekeeping (3) laundry (2) lobby (4) location (19) manager (9) neighborhood (2) parking (3) pillow (3) pool (22) price (5) recommend (10) restaurant (6) room (57) room service (2) service (13) sheets (1) shuttle (2) staff (36) street (2) suite (16) tub (4) value (1) walk (5) whirlpool (1) wireless (3)

Manager

Appears in 9 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:
generous (2) hotel (7) management (9) nice (2) water (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel was gorgeous, the service was amazing, especially with the managers, the rooms were wonderful and clean, the food was great and the location was down right awesome.

"Best Hotel I've ever stayed at! " Read full review on TripAdvisor 6/2/2010 Vote

2. The following morning I talked to the manager and she said it would be taken care of.

"Got Suckered " Read full review on TripAdvisor 7/20/2009 Vote

3. Previously I left a nice voicemail for the general manager whose letter was on the refridgerator with his extensioninviting feedback.

"Complete embarrassment to Marriott " Read full review on TripAdvisor 7/24/2008 Vote

4. I also tried to email the General Manager but the email kept coming back.

"Going back to the Hyatt " Read full review on TripAdvisor 7/27/2011 Vote

5. Thanks to the managers at the hotel for making our stay an enjoyable one.

"One of the best Residence Inn's I've stayed in " Read full review on TripAdvisor 5/31/2011 Vote

6. It's a very nice, warm message from the manager of the hotel that made us feel that they are really trying to make people feel welcome.

"We Loved The Hotel " Read full review on TripAdvisor 5/29/2011 Vote

7. Two of those type of teens came into the hotel lobby one evening asking us where the water fountain was and then if we knew were the hotel manager was (who wasn't at the front desk at the time).

"Acceptable - but nothing to get excited about " Read full review on TripAdvisor 6/11/2010 Vote

8. The hotel manager told them there was no water fountain and they left the building but hung out in the hotel parking lot for awhile (we stayed there watching them to make sure nothing happened to our car).

"Acceptable - but nothing to get excited about " Read full review on TripAdvisor 6/11/2010 Vote

9. I called the front desk and she did not know what I was talking about so I had to explain what was going on to her when this should have been done by her manager.

"Got Suckered " Read full review on TripAdvisor 7/20/2009 Vote