Marriott San Antonio, San Antonio, Front Desk

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Rank

87th

Out of 504

Marriott San Antonio	Average Price: $141 Check Rates

Hotel Class:

3233 NorthWest Loop 410

San Antonio, 78213 View map

3-Star Hotel Rank: 39 of 111
Average review rating: 3.91

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (17) , MyTravelGuide (78) , Travelocity (6) , TripAdvisor (67) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 19 comments.

60% wrote positive comments about front desk

The following words were used in comments with Front desk:
best (2) desk (19) helpful (3) hotel (4) liked (2) management (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff: Excellent.

"The Staff Makes this Marriott a Shining Star on the Texas Horizon " Read full review on TripAdvisor 2/26/2012 Vote

2. The front desk was very courteous and pleasant.

"Great Concierge Lounge " Read full review on TripAdvisor 12/12/2011 Vote

3. The hotel was super clean and the front desk was very helpful in finding local restaurants for client dinners and calling for transportation for us.

"Nice, clean hotel - friendly staff " Read full review on TripAdvisor 9/12/2011 Vote

4. The front desk personnel and other staff couldn't be more helpful as they greet you going in and out with a smile/greeting.

"Good Value " Read full review on TripAdvisor 5/17/2012 Vote

5. quick trip to the front desk and it was all cleared up.

"Excellent staff. old hotel. " Read full review on TripAdvisor 12/19/2011 Vote

6. During my 10 minute hold, I found it quite ironic to listen to the hold message discuss Marriott's 'Best Rate Guarantee' that was redeemable either by internet, phone or the front desk.

"This place is an embarassment to the Marriott chain " Read full review on TripAdvisor 12/16/2011 Vote

7. I'm 'assuming' the gentleman that came out was the front desk manager, and he said they do not honor AAA rates for walk-ins.

"This place is an embarassment to the Marriott chain " Read full review on TripAdvisor 12/16/2011 Vote

8. I also asked about the AAA rate not being honored as a walk-in and told her I was standing at the front desk.

"This place is an embarassment to the Marriott chain " Read full review on TripAdvisor 12/16/2011 Vote

9. Went to front desk to get another and gave them my information.

"Outdated, old, dirty. " Read full review on TripAdvisor 10/16/2011 Vote

10. After a call to the front desk we were relocated to a room when 2 doubles.

"Nice hotel, Great Lacation! " Read full review on TripAdvisor 8/11/2011 Vote