4. Arrived at 2:00 pm and asked if I could check in, 'No, not until 3:30'Asked if I could have a room on high floor, 'No, none available'Asked if I could have a room that did not overlook the freeway, 'No, we are all booked'Asked if I could have a late check out, 'No'Called to speak to the Hotel Manager = No answer at the front desk after calling 4 different timesFront desk staff are not friendly or helpful.