Homewood Suites San Antonio, San Antonio, Front Desk

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Rank

95th

Out of 504

Homewood Suites San Antonio	Average Price: $135 Check Rates

Hotel Class:

4323 Spectrum One

San Antonio, 78230 View map

3-Star Hotel Rank: 44 of 111
Average review rating: 4.05

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (1) , MyTravelGuide (3) , Travelocity (3) , TripAdvisor (45) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 8 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
great (2) helpful (2) need (2) phone (2) walking (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The cleaning people needed a little supervision as we had to complain at least twice about our garbage being taken out and needing towels etc.Front desk took care of the problem .

"Good Location, good price " Read full review on TripAdvisor 12/19/2011 Vote

2. Front desk people during the day were great.

"Good Location, good price " Read full review on TripAdvisor 12/19/2011 Vote

3. Walked down to front desk and got zero help.

"A working phone too much to ask? " Read full review on TripAdvisor 11/30/2011 Vote

4. The front desk staff were really great and the house keeping was on top of things.

"Would definitely return! " Read full review on TripAdvisor 5/17/2011 Vote

5. SO-SO: Front desk help was friendly but they just were not the sharpest knives in the drawer.

"It was Alright " Read full review on TripAdvisor 8/17/2009 Vote

6. Of course no phone, couldn't call front desk.

"A working phone too much to ask? " Read full review on TripAdvisor 11/30/2011 Vote

7. I was greeted every time I walked past the front desk.

"Good Stay and Service " Read full review on TripAdvisor 7/12/2007 Vote

8. The customer service was detailed and wonderful --from the person who booked us over the phone-- to the front desk people at check-in and check-out --and even the maids.

"Excellent For Families! " Read full review on TripAdvisor 7/10/2007 Vote