Best Western San Antonio, San Antonio, Front Desk

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Rank

195th

Out of 504

Best Western San Antonio	Average Price: $116 Check Rates

Hotel Class:

18555 US Highway 281 North

San Antonio, 78258 View map

3-Star Hotel Rank: 73 of 111
Average review rating: 3.84

OpinionWell Value Index: NA

Traveler reviews analyzed: YahooTravel (4) , Expedia (23) , MyTravelGuide (11) , TripAdvisor (31)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 6 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When I checked in the Front Desk agent was very informative about the area, where to grab a bite to eat and the best ways to get around the area.

"Great Hotel... Geat Location... Great Staff " Read full review on TripAdvisor 1/20/2011 Vote

2. The front desk staff were very pleasant to do business with.

"Great stay! " Read full review on TripAdvisor 10/6/2009 Vote

3. The front desk staff was helpful and quick, but they definitely need to work on their customer skills and learn how to smile.

"Our solid choice for a San Antonio Hotel! " Read full review on YahooTravel 9/12/2007 Vote

4. The girl at the front desk that works at night needs some training in customer service and should realize, without guests she wouldn't have a job.

"Lacking in customer service " Read full review on Expedia 3/17/2009 Vote

5. Front desk said it's probably a maintanance issue and they would write it up.

"Lacking in customer service " Read full review on Expedia 3/17/2009 Vote

6. This hotel is pretty clean and comfortable,but when I asked for extra towels for my room and was told that I had to come to the front desk and get them myself, I felt unwelcome.

"Lacking in customer service " Read full review on Expedia 3/17/2009 Vote