Drury San Antonio, San Antonio, Service

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Rank

72nd

Out of 504

Drury San Antonio	Average Price: $111 Check Rates

Hotel Class:

95 NorthEast Loop 410

San Antonio, 78216 View map

3-Star Hotel Rank: 33 of 111
Average review rating: 4.23

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (24) , MyTravelGuide (1) , TripAdvisor (67) , YahooTravel (21)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) bar (2) bathroom (7) bed (10) breakfast (64) charge (2) check in (3) check out (3) closet (3) complimentary (4) decor (1) dinner (9) discount (3) downtown (9) exercise room (2) fee (2) food (14) freeway (2) front desk (13) gym (2) highway (2) hot tub (5) hotel (84) housekeeping (4) interstate (1) landscape (2) lobby (3) location (20) lunch (1) maid (1) manager (5) money (4) parking (17) pillow (2) pool (18) price (8) rate (10) recommend (7) restaurant (5) room (79) service (18) shower (5) shuttle (11) staff (40) street (2) suite (19) value (2) view (2) walk (3) wireless (3)

Service

Appears in 18 comments.

71% wrote positive comments about service

The following words were used in comments with Service:
clean (3) customer (5) excellent (3) friendly (3) great (4) hotel (2) love (2) most (2) shuttle (4) staff (3) welcoming (2) wondering (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service is great most of the time.

"Airline crew " Read full review on TripAdvisor 5/17/2012 Vote

2. I have been here over a month the service is fantastic rooms are very clean staff friendly 5:30 kick back is wonderful great shuttle service anywere you need to go love this place.

"Grat location near airpirt " Read full review on TripAdvisor 5/12/2012 Vote

3. I love the concept and service the Drury family of hotels offers with pets always welcome, evening receptions, and wonderful breakfasts.

"Nice enough, just a little smaller than other Drury properties " Read full review on TripAdvisor 12/11/2011 Vote

4. They displayed excellent customer service.

"TOO COLD FOR COMFORT! " Read full review on TripAdvisor 11/11/2011 Vote

5. This Airport location has an excellent customer service staff.

"Friendliest staff i've ever seen. " Read full review on YahooTravel 8/4/2008 Vote

6. The service was excellent.

"Great Little Getaway! " Read full review on YahooTravel 6/23/2008 Vote

7. It is convenient to the airport, great evening snack and drink service (Managers Welcoming) 2 business computers to use, clean, always friendly.

"My preferred San Antonio hotel " Read full review on TripAdvisor 2/27/2008 Vote

8. The service there was really nice.

"great place to get away " Read full review on YahooTravel 2/4/2008 Vote

9. I am a difficult client because I stay here more than I stay at home, and I demand top notch service.

"The Best Staff Ever " Read full review on TripAdvisor 2/17/2012 Vote

10. Shuttle service from the airport is by request after evening.

""This is Texas" " Read full review on TripAdvisor 12/6/2011 Vote