Salem Shilo Inn, Salem, Front Desk

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Rank

4th

Out of 38

Salem Shilo Inn	Average Price: $108 Check Rates

Hotel Class:

3304 Market Street

Salem, 97301 View map

2-Star Hotel Rank: 2 of 25
Average review rating: 4.28

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (38) , TripAdvisor (77) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 16 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (2) inn (2) night (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Everything was as expected, except for the person at the front desk was kind of rude when my wife informed her there were no towels in the pool area she didnt even look up from her book and said there should be some in there.

"Nice hotel, but really expected better service at the front desk " Read full review on Expedia 1/13/2010 Vote

2. The front desk clerks were always helpful, Joey, Kristin Steph ( Stephanie) and Erik impressed me with their professionalism and attentiveness.

"Shilo Inn Salem made our stay much better! " Read full review on TripAdvisor 8/5/2009 Vote

3. The front desk staff was very helpful when we were in need of directions and asked how our time out was when we returned.

"Good stay in the capital " Read full review on Expedia 8/13/2008 Vote

4. I'm not sure if other beds are as firm as mine was, but if you prefer a softer mattress you may want to consider asking the front desk about it.

"Good business stay " Read full review on TripAdvisor 9/27/2011 Vote

5. all I had to do was call down to the front desk and it was handled efficiently.

"We just keep coming back for more!!! " Read full review on TripAdvisor 4/29/2011 Vote

6. Upon check in, there was no one at the front desk.

"Begging for a remodel " Read full review on TripAdvisor 6/21/2009 Vote

7. The front desk agent checked us in and we loaded our luggage onto the cart.

"Begging for a remodel " Read full review on TripAdvisor 6/21/2009 Vote

8. The front desk girl apologised, then blamed the guest for not calling down to tell her she had given them the wrong room.

"Begging for a remodel " Read full review on TripAdvisor 6/21/2009 Vote

9. Both days all front desk employees wore their own stretchy, unprofessional clothing with only name tags on.

"Family friendly-great place to stay! " Read full review on TripAdvisor 6/4/2009 Vote

10. Well, before getting to upset, we called down to the front desk and explained that we turned off the move by accident.

"Family friendly-great place to stay! " Read full review on TripAdvisor 6/4/2009 Vote