Fairfield Inn Raleigh, Raleigh, Front Desk

OpinionWell's Blog

Home » United States » North Carolina » Raleigh Destinations » Raleigh Hotels » Fairfield Inn Raleigh

OpinionWell
Rank

27th

Out of 119

Fairfield Inn Raleigh	Average Price: $105 Check Rates

Hotel Class:

2201 Summit Park Lane

Raleigh, 27612 View map

2-Star Hotel Rank: 9 of 41
Average review rating: 3.71

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (9) , MyTravelGuide (17) , Travelocity (5) , TripAdvisor (33) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

acceptable (1) accommodation (1) adult (1) amenity (1) bar (1) bath (1) bathroom (11) bed (11) breakfast (25) check in (5) check out (2) closet (2) complimentary (1) cost (2) deal (2) deck (1) decor (1) dinner (1) downtown (1) fitness room (2) food (4) front desk (15) highway (1) hotel (58) housekeeping (2) lobby (4) location (18) manager (1) money (2) parking (5) pillow (3) pool (5) price (4) rate (2) recommend (3) restaurant (11) room (53) service (7) sheets (1) shower (1) staff (23) suite (3) towel (2) tub (3) value (2) view (1) walk (1) water pressure (1) whirlpool (3) wireless (4)

Front desk

Appears in 15 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (3) hotel (4) housekeeping (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. And all front desk people were 100% friendly.

"Excellent despite severe hassles this weekend " Read full review on TripAdvisor 7/24/2011 Vote

2. When I informed the staff (Michael at the front desk) I was advised that there was no problem there were ice machines on every floor.

"I expected a lot more " Read full review on TripAdvisor 3/3/2010 Vote

3. She states the hotel was "nice, good breakfast, free internet (very important on business travel) and friendly front desk staff.

"clean, nice, friendly " Read full review on Expedia 8/13/2008 Vote

4. This hotel was alright, rooms were clean, front desk personnel helpful.

"Fine hotel for quick stays " Read full review on Expedia 4/29/2008 Vote

5. The front desk staff was more than pleasant and courteous.

"Nice! " Read full review on TripAdvisor 3/17/2008 Vote

6. The front desk clerk answer all my questions and was very accomodating to me and my girlfield.

"Excellent Hotel " Read full review on TripAdvisor 4/6/2012 Vote

7. When we tried to check in the person at the front desk said our room wasn't ready yet (check in was 3:00) and when we asked him how long it would be he said 'I don't know, maybe 20 minutes or so' and just walked away from us before we could ask him anything else.

"Rude staff and outdated rooms " Read full review on TripAdvisor 4/2/2012 Vote

8. About 10 min went by and the same front desk person said it was almost ready but did not have towels, we asked to just get in the room and we would wait for the towels.

"Rude staff and outdated rooms " Read full review on TripAdvisor 4/2/2012 Vote

9. So we sat in the waiting room for 20 minutes while numerous housekeepers and staff just sat around the front desk giggling, laughing and carrying on while we waited because our room wasnt ready.

"Rude staff and outdated rooms " Read full review on TripAdvisor 4/2/2012 Vote

10. Finally after a little over 20 minutes I went back up and asked a different person at the front desk when our room would be ready, he said he didn't know we had been waiting but that he would get someone to get our room ready immediately.

"Rude staff and outdated rooms " Read full review on TripAdvisor 4/2/2012 Vote