City Center Philadelphia Best Western, Philadelphia, Service

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OpinionWell
Rank

59th

Out of 177

City Center Philadelphia Best Western	Average Price: $138 Check Rates

Hotel Class:

501 North 22nd Street

Philadelphia, 19130 View map

2-Star Hotel Rank: 8 of 22
Average review rating: 2.52

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (2) , MyTravelGuide (27) , Travelocity (8) , TripAdvisor (129) , YahooTravel (17)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (1) bar (20) bathroom (25) bathtub (3) bed (17) bill (6) breakfast (34) cable (2) charge (2) check in (9) check out (2) check-out (2) closet (2) cost (3) deal (6) decor (3) dinner (5) discount (2) downtown (10) exterior (3) food (17) front desk (30) hotel (219) housekeeping (1) lobby (6) location (63) lunch (2) manager (6) money (14) neighborhood (6) parking (49) pool (11) price (27) rate (7) recommend (10) restaurant (22) room (161) service (12) sheets (7) shower (10) staff (64) street (13) towel (6) tub (7) valet (1) value (6) view (8) walk (23) walk-in (2) wireless (2)

Service

Appears in 12 comments.

50% wrote positive comments about service

The following words were used in comments with Service:
exceptional (2) poor (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was good and pleasant.

"Nice inexpensive place to stay in Philadelphia. " Read full review on TripAdvisor 10/12/2011 Vote

2. No more than scarey ,disgasting,bad service and unfriendly staff.

"May be i will not go to philadelphia again because of this hotel " Read full review on TripAdvisor 6/16/2011 Vote

3. The housekeeper for our floor, gave EXCEPTIONAL service and was extremely friendly, I made sure that I told her goodbye before we left.

"It was nice for the price & if your on a tight budget " Read full review on TripAdvisor 6/14/2011 Vote

4. I had the cold buffet breakfast, and the rest of my family ordered off of the menu - decent service, reasonably priced for a hotel.

"A Real Dump " Read full review on TripAdvisor 11/11/2007 Vote

5. The only services/amenities we used except for check-in/out was fixing a dying smoke detector which was accomplished 15 minutes after I reported it at 11:00 pm.

"Sleep cheap, Eat well " Read full review on TripAdvisor 9/18/2007 Vote

6. It's a prisonthe worest internet service i have ever seen.

"May be i will not go to philadelphia again because of this hotel " Read full review on TripAdvisor 6/16/2011 Vote

7. We had dinner in the Sports bar and the service and food was fantastic.

"another great stay " Read full review on TripAdvisor 3/24/2010 Vote

8. The service was ok.

"Rooms and service "ok", but great value and excellent location! " Read full review on TripAdvisor 7/22/2009 Vote

9. When we called customer service we were told they were 'working on it'.

"Dump " Read full review on TripAdvisor 1/11/2008 Vote

10. It is old and poorly maintained, and worst of all poor customer service.

"Bad facility, bad customer service " Read full review on TripAdvisor 4/17/2012 Vote