Sheraton Philadelphia, Philadelphia, Service

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Rank

42nd

Out of 177

Sheraton Philadelphia	Average Price: $144 Check Rates

Hotel Class:

9461 Roosevelt Boulevard

Philadelphia, 19114 View map

3-Star Hotel Rank: 23 of 57
Average review rating: 3.57

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (20) , MyTravelGuide (321) , Travelocity (5) , TripAdvisor (158) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) bar (23) bathroom (34) bed (33) bill (7) breakfast (39) charge (6) check in (23) check out (4) check-out (3) closet (10) complimentary (9) deal (5) decor (4) dinner (6) downtown (8) fee (4) fitness room (4) food (27) front desk (43) gym (7) highway (10) hotel (271) housekeeping (16) lobby (16) location (43) manager (15) money (6) neighborhood (4) parking (21) pillow (20) pool (18) price (27) rate (12) recommend (20) restaurant (40) room (269) room service (10) service (30) sheets (10) shower (11) shuttle (9) staff (108) street (3) suite (5) towel (17) value (4) view (6) walk (11) wireless (18)

Service

Appears in 30 comments.

85% wrote positive comments about service

The following words were used in comments with Service:
clean (5) computer (2) customer (6) desk (2) excellent (6) free (2) good (3) great (4) hotel (6) internet (2) love (2) pleasant (2) slow (2) useful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The Workers was on point and dedicated to excellent service.

"Excellent " Read full review on TripAdvisor 12/29/2011 Vote

2. My girlfriend and I visit Starwood properties very often because we just love the service and have never been disappointed.

"John Koss was absolutely wonderful!! " Read full review on TripAdvisor 12/26/2011 Vote

3. I definitely recommend this hotel to anyone who loves GREAT SERVICE.

"John Koss was absolutely wonderful!! " Read full review on TripAdvisor 12/26/2011 Vote

4. Very pleasant stay with wonderful service and amenities.

"Very Enjoyable Stay " Read full review on TripAdvisor 11/23/2011 Vote

5. Service - Good.

"A pleasant surprise... but still not mind-blowing " Read full review on TripAdvisor 11/16/2011 Vote

6. (exstensive for a hotel) Service was excellent.

"Perfect 4 Star Hotel with all the amentities " Read full review on TripAdvisor 11/9/2011 Vote

7. The staff from general manager down to the desk clerk provided great service.

"Great staff " Read full review on TripAdvisor 8/8/2011 Vote

8. Although I appreciated that, I still wish the customer service in the beginning was handled better.

"Bad Experience..But Not Typical " Read full review on TripAdvisor 9/4/2010 Vote

9. I've can't remember the last time I encountered good customer service much less excellent customer service.

"Exceptional - staff makes you feel like family " Read full review on TripAdvisor 1/21/2010 Vote

10. the connection was slow and there was only one computer, but the free in room internet service was GREAT.

"Great Hotel " Read full review on TripAdvisor 12/29/2009 Vote