Residence Inn Philadelphia, Philadelphia, Front Desk

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Rank

68th

Out of 177

Residence Inn Philadelphia	Average Price: $226 Check Rates

Hotel Class:

4630 Island Avenue

Philadelphia, 19153 View map

3-Star Hotel Rank: 40 of 57
Average review rating: 3.38

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (7) , MyTravelGuide (146) , Travelocity (3) , TripAdvisor (34) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 10 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (2) most (2) staff (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff gave us good options for local dining which was most appreciated.

"Accomodating, friendly staff. " Read full review on TripAdvisor 1/31/2012 Vote

2. The hotel staff (front desk) were very helpful, gave us directions to shopping and the best Philly Cheese steak sandwich in town.

"Excellent Stay - clean and very good upkeep " Read full review on TripAdvisor 10/26/2009 Vote

3. Front desk very helpful with recommendations.

"Great place " Read full review on TripAdvisor 10/18/2008 Vote

4. Front desk check-in was efficient, but cold to neutral, as though the staff really would have liked to have been somewhere else, but tried to hide it (unsuccessfully).

"Average hotel, but not bad " Read full review on TripAdvisor 5/4/2007 Vote

5. The front desk staff sent a log to our room for our fireplace which was a nice touch.

"Accomodating, friendly staff. " Read full review on TripAdvisor 1/31/2012 Vote

6. It takes 5 minutes from front desk to airport check-in.

"Unexpected stay with pleasant outcome " Read full review on TripAdvisor 2/26/2011 Vote

7. The front desk, security and shuttle driver were attentive, polite and went the extra mile.

"Unexpected stay with pleasant outcome " Read full review on TripAdvisor 2/26/2011 Vote

8. Even if the front desk staff tried to be more Service oriented, most people would think the staff would need more training.

"Okay stay. very simple. " Read full review on TripAdvisor 5/27/2009 Vote

9. The front desk give a LAN brige connection and everything worked well.

"Residence Inn Philly-complete & compfortable " Read full review on Expedia 3/17/2009 Vote

10. AFTER WAITING 15 MINS B/C ONLY 1 PERSON WAS WORKING THE FRONT DESK.

"Nice place.. but PAY IN CASH!! " Read full review on Travelocity 3/1/2009 Vote