Best Western Nashville, Nashville, Front Desk

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Rank

42nd

Out of 296

Best Western Nashville	Average Price: $154 Check Rates

Hotel Class:

711 Union Street

Nashville, 37219 View map

3-Star Hotel Rank: 24 of 56
Average review rating: 3.03

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (56) , Travelocity (19) , TripAdvisor (114) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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balcony (5) bar (17) bath (6) bathroom (37) bed (23) bill (3) breakfast (72) cable (4) charge (10) check in (11) check out (6) check-out (3) complimentary (7) cost (8) downtown (79) exterior (5) fee (4) food (7) front desk (17) hotel (234) housekeeping (3) lobby (38) location (72) maid (7) manager (4) money (17) parking (40) pillow (9) pool (3) price (35) rate (8) recommend (13) refund (3) restaurant (9) room (244) service (30) sheets (8) shower (16) shuttle (5) staff (86) street (22) towel (9) tub (7) valet (34) valet parking (27) value (9) view (6) walk (55) water pressure (3) wireless (9)

Front desk

Appears in 17 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (2) desk (18) helpful (2) nice (2) night (2) pleasant (2) reservation (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The lady at the front desk was pleasant and the breakfast was perfectly fine for a free breakfast.

"No Problems At All " Read full review on TripAdvisor 12/15/2011 Vote

2. The people working the front desk were nice, as were the housekeeping staff.

"Great for College Students! " Read full review on TripAdvisor 9/17/2011 Vote

3. The front desk workers could have been more friendly, but worked quickly.

"Great location and price for a weekend stay " Read full review on TripAdvisor 8/11/2011 Vote

4. Good notes, front desk is very pleasant and helpful, the quick stop attached to the hotel is a major bonus and sells great sandwiches/pizza/anything you need basically, and overall if most of your time is not spent in the actual room it is an alright place to stay.

"Don’t have high expectations and you won’t get let down! " Read full review on Expedia 6/24/2009 Vote

5. We had very noisy neighbors the last night of three, but after we called front desk it was taken care of immediately.

"Stay went well " Read full review on Expedia 3/24/2009 Vote

6. We did have some people making a ruckus on the floor below us at 2am, we called down to the front desk, and it was taken care of immediately.

"Only one downside to this hotel " Read full review on TripAdvisor 3/9/2009 Vote

7. The front desk attendants were nice, helpful, and very professional, as well as the valet.

"The Bad Far Outweighs The Good " Read full review on Expedia 12/5/2008 Vote

8. Called the front desk and they told us to stay there and they would bring us a card for a new room.

"More cons than pros " Read full review on TripAdvisor 5/12/2012 Vote

9. Front desk is extremely knowledgeable about the city & attractions.

"FANTASTIC VALUE! " Read full review on TripAdvisor 3/26/2012 Vote

10. On the day of our check out, our phone rang several times from the front desk telling us to get out of the room by 11.

"Absolutely awful- stay away " Read full review on TripAdvisor 9/6/2011 Vote