Courtyard Nashville, Nashville, Manager

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Rank

17th

Out of 296

Courtyard Nashville	Average Price: $177 Check Rates

Hotel Class:

1901 West End Avenue

Nashville, 37203 View map

3-Star Hotel Rank: 6 of 56
Average review rating: 3.93

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (25) , MyTravelGuide (37) , Travelocity (4) , TripAdvisor (128) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 9 comments.

The following words were used in comments with Manager:

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1. We were able at get some towels & new glasses - the front desk mentioned that the manager had cut back on housekeeping hours.

"Disappointment-not up to typical Courtyard standards at all " Read full review on TripAdvisor 4/23/2012 Vote

2. When we got to our floor, we quickly realized that the cleaning staff was obviously behind schedule on all of the rooms on our floor, so the manager blatantly lied to us.

"WARNING: DO NOT STAY HERE!!! " Read full review on TripAdvisor 3/25/2012 Vote

3. The manager would not give me her name, but her initials are AYC,and she rudely explained that there was nothing she could do about the fact that the room was not ready, because the previous guests stayed well past check-out time, which was not her fault.

"WARNING: DO NOT STAY HERE!!! " Read full review on TripAdvisor 3/25/2012 Vote

4. I thought that was completely unacceptable, especially since we paid for three rooms, so I went to the front desk and asked to speak with a manager.

"WARNING: DO NOT STAY HERE!!! " Read full review on TripAdvisor 3/25/2012 Vote

5. They make you feel so welcomed and when we got back at 12:45 am the night manager was just as excited to have you back and asked us how our day went.

"Greaty Value for Nashville, Downtown " Read full review on TripAdvisor 5/23/2011 Vote

6. I encourage Marriott to learn from what Jeff Johnston, the General Manager at the Nashville Marriott, is doing to maintain such a high level of service and work hard to replicate his process at every Marriott property.

"Fantastic Culture of Service " Read full review on TripAdvisor 3/7/2011 Vote

7. To the manager and outstanding staff I thank you.

"Extremely gracious and went the extra mile " Read full review on TripAdvisor 3/18/2009 Vote

8. They went out of their way to make your stay enjoyable from having coffee in the lobby in the morning, Lemonade, water & punch in the afternoon and a managers party with entertainment 3 out of 4 nights that we stayed with beer, wine, and a snacks.

"3 Star Hotel with 6 Star Service that right 6 " Read full review on Travelocity 6/1/2008 Vote

9. I also complained the next morning to the manager, and despite the fact that we are Silver Elite Points members, he said that there was nothing he could really do.

"I will never go back to this place " Read full review on TripAdvisor 4/5/2009 Vote