Knickerbocker on the Lake, Milwaukee, Front Desk

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Rank

36th

Out of 114

Knickerbocker on the Lake	Average Price: $47 Check Rates

Hotel Class:

1028 East Juneau Avenue

Milwaukee, 53202 View map

3-Star Hotel Rank: 25 of 28
Average review rating: 3.39

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (50) , TripAdvisor (45) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 19 comments.

42% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (2) helpful (3) liked (2) recommend (2) reservation (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The POWER went out in the room and when we called the front desk, they acted like it happened all the time and had to come up and reset it outside the room.

"This place was AWFUL!!! " Read full review on TripAdvisor 9/27/2010 Vote

2. The room itself was dirty, the wireless internet was'nt working the front desk staff could'nt care less about our experience.

"Poor customer service " Read full review on Expedia 8/21/2009 Vote

3. Let me start by saying, the front desk staff was AMAZING (spec.

"READ THIS BEFORE STAYING HERE... I WISH I HAD. " Read full review on TripAdvisor 7/13/2009 Vote

4. but overall my stay was exeptional and i appreciated greatly the help from aaron the front desk worker because w/o him i would`ve been lost multiple times.

"great place for extended stays!!! " Read full review on TripAdvisor 1/24/2008 Vote

5. Not worth the $$ that we paid, although it IS close to the lake front and I also thought the front desk staff was very nice and helpful.

"Old and smelly " Read full review on YahooTravel 7/4/2007 Vote

6. At least the wi-fi worked once we called down to the front desk to get the password.

"Umm...it was ok. " Read full review on TripAdvisor 10/8/2011 Vote

7. creepy front desk clerks6.

"It really is that bad,,,, " Read full review on TripAdvisor 9/19/2011 Vote

8. So I had reserved a room with 2 beds, they assigned me 1 bed, and the lady at the desk said it 'was my lucky day they had an available 2 bed room, No it was not my lucky day, I reserved a 2 bed accommodations,, I have stayed here 4 times now and I probably would stay here again, but the people at the front desk are useless.

"confusing place to stay " Read full review on TripAdvisor 5/16/2011 Vote

9. Front desk staff was personable, with the exception of one employee who made us feel like we were putting her out every time we needed to break a large bill ($100) and one time we were told she didn't have the funds to make change.

"Great place to stay " Read full review on Expedia 3/4/2009 Vote

10. Best thing about the hotel was the front desk 2nd shifter - Brenda.

"Say hi to Brenda " Read full review on TripAdvisor 1/10/2009 Vote