Hotel Metro, Milwaukee, Front Desk

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Rank

11th

Out of 114

Hotel Metro	Average Price: $200 Check Rates

Hotel Class:

411 East Mason Street

Milwaukee, 53202 View map

3-Star Hotel Rank: 8 of 28
Average review rating: 3.98

OpinionWell Value Index: 1

Traveler reviews analyzed: MyTravelGuide (1) , TripAdvisor (90) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) ballroom (2) bar (27) bath (6) bathroom (24) bathtub (3) bed (34) breakfast (12) brunch (4) charge (7) check in (6) check out (3) closet (3) decor (4) dinner (11) downtown (20) food (23) front desk (16) gym (3) hot tub (13) hotel (153) housekeeping (5) lobby (15) location (31) mini bar (3) money (3) parking (12) pillow (6) price (10) rate (9) recommend (11) restaurant (26) room (150) room service (9) sauna (9) service (28) shower (15) spa (8) staff (55) steam (2) street (16) suite (29) towel (4) tub (16) valet (21) valet parking (6) value (4) view (13) walk (6) whirlpool (4)

Front desk

Appears in 16 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (3) helpful (3) hotel (3) phone (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was beyond compare, from the efficient and helpful front desk staff, to the polite and quick-to-respond valets (we drove our car* to the hotel).

"Hotel Metro -- OUTSTANDING HOTEL!! " Read full review on TripAdvisor 11/17/2011 Vote

2. Really friendly front desk staff.

"Perfect hotel for my business trip " Read full review on TripAdvisor 10/27/2011 Vote

3. David at the front desk is always welcoming with a warm smile.

""Another Wonderful Visit!" " Read full review on TripAdvisor 7/18/2011 Vote

4. Another new friendly face at the front desk is Kevin.

""Another Wonderful Visit!" " Read full review on TripAdvisor 7/18/2011 Vote

5. The Front Desk staff was wonderful.

"Best in Milwaukee " Read full review on TripAdvisor 3/21/2008 Vote

6. The staff is very nice but I have had to wait for my car to be pulled up as well as call the front desk numerous times before someone answers.

"Totally overrated " Read full review on TripAdvisor 4/19/2012 Vote

7. David at the front desk virtually shaped our Milwaukee experience with recommendations on where to visit and dine.

"Classic Hotel, Lotsa Fun " Read full review on TripAdvisor 4/2/2012 Vote

8. Congrats to management as everyone from valets, bellman, front desk, bartenders, housekeepers, and wait staff were very friendly, patient and helpful.

"Classic Hotel, Lotsa Fun " Read full review on TripAdvisor 4/2/2012 Vote

9. Check in was particularly smooth with the front desk agent Daniel the highlight - consummate professional and was always on hand of offer advice and help throughout our short stay.

"Magnificent Milwaukee Hotel " Read full review on TripAdvisor 8/24/2011 Vote

10. When we called Rachel at the front desk - she attempted to answer the phone several times over the next few hours, but kept hanging up on us because the front desk phones were not working properly.

"Do NOT stay here. " Read full review on TripAdvisor 7/19/2010 Vote