Memphis Embassy Suites, Memphis, Front Desk

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Rank

18th

Out of 238

Memphis Embassy Suites	Average Price: $178 Check Rates

Hotel Class:

1022 South Shady Grove Road

Memphis, 38120 View map

3-Star Hotel Rank: 10 of 44
Average review rating: 4.2

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (20) , MyTravelGuide (9) , TripAdvisor (122) , YahooTravel (24)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (4) bar (8) bathroom (14) bed (27) breakfast (121) charge (11) check in (12) check out (2) complimentary (8) deal (3) decor (4) dinner (3) downtown (15) fee (2) fitness center (2) fitness room (2) food (23) freeway (3) front desk (17) gym (7) hot tub (7) hotel (203) housekeeping (4) interstate (2) lobby (23) location (41) manager (11) money (6) parking (13) pillow (7) pool (44) price (12) rate (6) recommend (16) restaurant (37) room (193) room service (7) service (24) shower (14) shuttle (7) spa (3) staff (81) street (5) suite (97) towel (4) tub (3) value (7) walk (7) wireless (8) workout room (2)

Front desk

Appears in 17 comments.

83% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (2) comfortable (2) desk (17) helpful (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Everyone I came in contact with from the breakfast server to the front desk clerks were extremely helpful.

"Great hotel at great location " Read full review on TripAdvisor 4/10/2012 Vote

2. Front desk was good on both check in and check out.

"Some nice touches but could be better. " Read full review on TripAdvisor 3/5/2012 Vote

3. The front desk is always very helpful and my rooms have always been clean with comfortable beds.

"Great place for business traveler " Read full review on TripAdvisor 8/14/2011 Vote

4. I did have to call the front desk for coffee (for some reason, I only had decaf) and extra pillows, and they were brought upstairs promptly.

"Pretty good...just lacking in a few areas " Read full review on TripAdvisor 8/1/2011 Vote

5. We called the front desk and they were very attentive to our needs and rushed a new comforter up with no problems.

"Not what I expected. " Read full review on TripAdvisor 6/5/2011 Vote

6. The front desk staff are not capable of coping with a lot of guests and are not the most friendly or helpful.

"Not what it once was :( " Read full review on TripAdvisor 5/4/2012 Vote

7. The jacuzzi did not work and the front desk did nothing.

"Not what it once was :( " Read full review on TripAdvisor 5/4/2012 Vote

8. The Front Desk staff at this hotel go above and beyond to ensure a pleasurable experience.

"Excellent Customer Service " Read full review on TripAdvisor 4/7/2012 Vote

9. I called the front desk and requested someone to come look at it for fear of us causing more damage by trying to fix it ourselves.

"Good, could've been better " Read full review on TripAdvisor 7/4/2011 Vote

10. The rooms were clean as well as roomy and the front desk staff was 'AWESOME'.

"AWESOME AND WHO COULD ASK FOR ANYTHING BETTER " Read full review on TripAdvisor 6/1/2010 Vote