Holiday Inn Los Angeles, Los Angeles, Front Desk

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Rank

160th

Out of 700

Holiday Inn Los Angeles	Average Price: $132 Check Rates

Hotel Class:

21101 Ventura Boulevard

Los Angeles, 91364 View map

4-Star Hotel Rank: 35 of 45
Average review rating: 4.11

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (6) , Travelocity (2) , TripAdvisor (38)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 12 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
liked (2) mother (2) offers (2) park (2) personable (3) pillow (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. On the positive side, everyone that I dealt wth at the front desk is great.

"Old, broken hotel with friendly front-desk staff " Read full review on TripAdvisor 4/15/2011 Vote

2. Rooms come with 2 Holiday Inn Water Bottles (you can always get more for free at the front desk) and they also have 2 FIJI Bottles which are 3.00 dollars each which is says in the bottles.

"Much Nicer than the pictures! Wish it was closer to the 405 " Read full review on TripAdvisor 6/14/2008 Vote

3. Front desk staff is always friendly and helpful.

"We keep coming back! " Read full review on TripAdvisor 10/16/2007 Vote

4. personally i felt the front desk was excellent.

"family stay " Read full review on Travelocity 9/1/2007 Vote

5. A member of our party was disabled, & the front desk person got us a close & safe parking spot, even though we checked in late & all the disabled parking spaces were already in use.

"A very good hotel; we enjoyed our stay! " Read full review on TripAdvisor 8/13/2011 Vote

6. I tried to break a $20 at the front desk a little after midnight and the front desk clerk only had 3 one-dollar bills.

"Old, broken hotel with friendly front-desk staff " Read full review on TripAdvisor 4/15/2011 Vote

7. The front desk people were quick and I was checked into my room in no time.

"Just okay.... " Read full review on TripAdvisor 3/28/2011 Vote

8. The front desk staff was average, but when I needed to find the business center, a gentlemen from the front desk walked me to it since it was kind of by the lounge.

"Good one night stay. " Read full review on TripAdvisor 10/25/2010 Vote

9. A call to the front desk sent secruity up to sort them out, but the comment from the front desk in the morning was that they have no control over those sorts of situations.

"Tired & Very Ordinary Hotel " Read full review on TripAdvisor 4/12/2010 Vote

10. Front desk person Nancy offered to assist me with my mother's wheelchair if I had difficulty getting it out of the car trunk as I had mentioned that I had injured my back.

"Excellent customer service, extremely clean and very disabled-friendly " Read full review on TripAdvisor 7/21/2009 Vote