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Hollywood Hills Hotel
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OpinionWell
Rank
88th
Out of 700
Hollywood Hills Hotel
Average Price: $160
Check Rates
Hotel Class:
1999 North Sycamore Avenue
Los Angeles, 90068
View map
3-Star Hotel Rank:
29 of 84
Average review rating:
3.91
OpinionWell Value Index:
3
Traveler reviews analyzed:
MyTravelGuide
(
1
)
,
Expedia
(
25
)
,
TripAdvisor
(
116
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
balcony
(47)
bar
(5)
bath
(5)
bathroom
(29)
bed
(43)
breakfast
(60)
charge
(4)
check in
(37)
check out
(3)
closet
(3)
complimentary
(12)
concierge
(3)
cost
(4)
deal
(8)
deck
(3)
decor
(7)
dinner
(8)
downtown
(14)
food
(7)
front desk
(34)
hotel
(291)
laundry
(3)
lobby
(8)
location
(85)
manager
(6)
money
(7)
neighborhood
(3)
parking
(33)
patio
(4)
pillow
(3)
pool
(76)
price
(23)
recommend
(18)
restaurant
(34)
room
(217)
service
(55)
sheets
(4)
shower
(11)
shuttle
(46)
staff
(121)
street
(6)
suite
(22)
to park
(3)
towel
(10)
tub
(4)
value
(21)
view
(125)
walk
(60)
water pressure
(2)
wireless
(9)
See more
Manager
Appears in 6 comments.
50% wrote positive comments about
manager
The following words were used in comments with
Manager:
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
1.
On the last day, I asked for a late checkout, which the
manager
was happy to arrange.
"Outstanding Customer Service "
Read full review
on
TripAdvisor
3/22/2012
Vote
2.
The pool, the view, the overall facilities were great, and the staff (front desk including
manager
) were the best that I have ever encountered in all my years of traveling.
"Great hotel & staff but room is from the 70s & buggy "
Read full review
on
TripAdvisor
9/29/2010
Vote
3.
It is rare to find a hotel
manager
who really understands the value of good customer service.
"Outstanding Customer Service "
Read full review
on
TripAdvisor
3/22/2012
Vote
4.
Once I saw what that was like, and realized we were missing an entire bedroom, I called back and asked to speak to the
manager
.
"Outstanding Customer Service "
Read full review
on
TripAdvisor
3/22/2012
Vote
5.
The
manager
said she was terribly sorry, but they made a rare mistake, and she offered to give me the first night free, plus a discount on the second night, or help me find another hotel if we decided to move.
"Outstanding Customer Service "
Read full review
on
TripAdvisor
3/22/2012
Vote
6.
I could have left very disgruntled about the mixup, and posted lousy reviews, but instead the
manager
went out of her way to apologize for the hotel's error and to do everything she could to make it right.
"Outstanding Customer Service "
Read full review
on
TripAdvisor
3/22/2012
Vote
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