SpringHill Suites Jacksonville Airport, Jacksonville, Front Desk

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OpinionWell
Rank

11th

Out of 213

SpringHill Suites Jacksonville Airport	Average Price: $116 Check Rates

Hotel Class:

13550 Airport Court

Jacksonville, 32218 View map

2-Star Hotel Rank: 1 of 76
Average review rating: 4.59

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (27) , Travelocity (3) , TripAdvisor (81)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) bar (5) bargain (2) bathroom (17) beach (2) bed (31) breakfast (64) charge (3) check in (8) check out (2) closet (2) complimentary (2) cost (5) decor (3) dinner (4) downtown (3) fee (2) fitness center (3) food (5) front desk (15) hotel (154) housekeeping (1) lobby (14) location (18) lunch (2) maid (3) maid service (1) manager (4) mini-bar (1) money (2) parking (12) pool (13) price (12) rate (8) recommend (22) restaurant (26) room (132) service (33) shower (5) shuttle (44) staff (51) street (2) suite (28) towel (11) tub (8) value (11) walk (11) walk in (1) wet bar (1) wireless (2)

Front desk

Appears in 15 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
best (2) desk (15) floor (2) good (2) great (2) helpful (4) staff (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. the front desk staff was very nice, as were the shuttle drivers.

"Great Hotel!!! " Read full review on TripAdvisor 4/5/2012 Vote

2. The front desk staff was courteous and helpful but the lobby was very basic and antiquated.

"Okay and very run of the mill room " Read full review on TripAdvisor 3/1/2012 Vote

3. They had the best candy suckers out on the front desk.

"Nice palce to Stay " Read full review on TripAdvisor 10/22/2011 Vote

4. The front desk associate was very helpful, she answered all our questions and provide us all the informations concerning the things to do in Jacksonville.

"Very nice hotel with a good location " Read full review on TripAdvisor 10/12/2011 Vote

5. Anything I needed, the front desk helped with.

"Would have been 5 stars, if it wasn't for maid service " Read full review on TripAdvisor 9/30/2011 Vote

6. So all in all, a great hotel, some of the best front desk service ever (as well as some other great staff members throughout) but I couldn't give them perfect because of the cleaning issues during our stay.

"Would have been 5 stars, if it wasn't for maid service " Read full review on TripAdvisor 9/30/2011 Vote

7. Front desk staff especally Fannie is very good.

"One very good Hotel ,close to the Airport. " Read full review on TripAdvisor 8/11/2011 Vote

8. Front desk staff very helpful for dining suggestions etc. Easy access to airport.

"Excellent value, site and service " Read full review on TripAdvisor 6/2/2011 Vote

9. Special kudos to Elroy and Diana at the front desk.

"STAFF IS AWESOME!! " Read full review on TripAdvisor 6/4/2010 Vote

10. Front desk is friendly and efficient.

"Great stay, comfortable rooms, excellent service! " Read full review on TripAdvisor 12/29/2009 Vote