Microtel Jacksonville, Jacksonville, Service

OpinionWell's Blog

Home » United States » Florida » Jacksonville Destinations » Jacksonville Hotels » Microtel Jacksonville

OpinionWell
Rank

41st

Out of 213

Microtel Jacksonville	Average Price: $72 Check Rates

Hotel Class:

13200 International Airport Boulevard

Jacksonville, 32218 View map

3-Star Hotel Rank: 22 of 42
Average review rating: 4.4

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (26) , Travelocity (5) , TripAdvisor (46) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (4) bargain (1) bath (1) bathroom (8) beach (1) bed (27) breakfast (29) cable (3) charge (2) check in (13) check-out (1) complimentary (3) cost (2) deal (5) decor (4) dinner (3) discount (2) fitness room (1) food (6) front desk (18) highway (1) hotel (112) housekeeping (1) interstate (2) lobby (8) location (22) manager (2) money (2) parking (8) pillow (4) pool (10) price (26) rate (13) recommend (6) restaurant (9) room (133) service (19) sheets (3) shower (3) shuttle (17) staff (27) suite (7) to park (1) towel (8) tub (1) value (7) walk (2) walk-in (2) water pressure (1) wireless (5)

Service

Appears in 19 comments.

71% wrote positive comments about service

The following words were used in comments with Service:
better (2) breakfast (3) clean (2) continental (2) customer (3) distance (2) free (2) friendly (2) great (4) hotel (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. A good cleaning and some serious training in customer service would bring it to a solid average rating.

"I would have rated this hotel average if the customer service was better " Read full review on TripAdvisor 6/10/2011 Vote

2. He is an amazing costumer service personal/ Sales Coordinator I have had in my entire life so far.

"Best costumer service " Read full review on TripAdvisor 12/5/2010 Vote

3. When we got to the hotel the check-in service was decent.

"Bad service, smelly and small room, no bathroom supplies " Read full review on TripAdvisor 2/23/2010 Vote

4. Clean, friendly, prompt shuttle service.

"This is what Microtels are about " Read full review on TripAdvisor 1/2/2010 Vote

5. The shuttle service was nice and the staff were great.

"Very happy with stay " Read full review on Expedia 5/12/2009 Vote

6. Fairly new property, great service, friendly staff and continental breakfast made for a great stay for the money.

"Super close to JAX, Fairly new property " Read full review on Expedia 3/18/2009 Vote

7. Would definitely recommend this Microtel just on the basis of comfort and condition alone, but the compassionate service made it even better.

"Excellent, Like New, and Wonderful Staff " Read full review on TripAdvisor 3/10/2009 Vote

8. One thing about all Microtels is the free long distance calling - a great service and one that all hotel chains should provide.

"First Rate!! " Read full review on TripAdvisor 8/15/2008 Vote

9. Management put room out of service AFTER our stay.

"not helpful here " Read full review on TripAdvisor 5/3/2012 Vote

10. Microtel maybe a budget persons hotel, but the customer service was top notch.

"Absolutely will return! " Read full review on TripAdvisor 8/3/2011 Vote