Courtyard Houston, Houston, Service

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Rank

170th

Out of 718

Courtyard Houston	Average Price: $178 Check Rates

Hotel Class:

2929 Westpark Drive

Houston, 77005 View map

3-Star Hotel Rank: 74 of 121
Average review rating: 4.25

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (9) , MyTravelGuide (42) , Travelocity (4) , TripAdvisor (37) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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bar (4) bathroom (2) bed (11) breakfast (14) cable (3) charge (2) check in (5) checkout (1) check-out (2) closet (2) complimentary (4) cost (1) decor (1) dinner (1) downtown (3) fitness center (1) food (7) freeway (1) front desk (5) gym (1) highway (2) hotel (46) housekeeping (1) lobby (10) location (18) manager (2) money (1) neighborhood (2) parking (7) pillow (2) pool (2) price (3) rate (2) recommend (2) restaurant (13) room (46) service (10) sheets (3) shower (3) shuttle (6) staff (19) street (3) suite (1) towel (1) tub (1) value (1) view (1) walk (5) wireless (4) workout room (1)

Service

Appears in 10 comments.

66% wrote positive comments about service

The following words were used in comments with Service:
clean (2) customer (2) food (2) good (2) lobby (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I was really surprised for the excellent service.

"Excellent front desk service " Read full review on TripAdvisor 2/22/2010 Vote

2. Nice, clean room but customer service is average.

"Best Amenity with average customer service " Read full review on Expedia 7/15/2009 Vote

3. Shuttle service was great.

"Very imressed all the way around " Read full review on Expedia 3/25/2009 Vote

4. The service was courteous and the room clean.

"Good place for a quick stay " Read full review on Travelocity 10/1/2008 Vote

5. The price paid was good for the service provided.

"Very good hotel " Read full review on Expedia 8/28/2007 Vote

6. However, it's in verty good shape and the lobby has recently been upgraded away from the traditional breakfast buffet set-up to the new set-up with walk-up service for breakfast and other meals.

"Standard Quality Stay " Read full review on TripAdvisor 4/1/2012 Vote

7. There was coffee service set up in the lobby.

"Everything good, as expected in a Courtyard. " Read full review on TripAdvisor 4/27/2010 Vote

8. Customer service was A+ from the first minute.

"Oustanding service @ Courtyard Houston " Read full review on TripAdvisor 1/8/2008 Vote

9. We were returning late Saturday night when they don`t have any bar or food service.

"Oustanding service @ Courtyard Houston " Read full review on TripAdvisor 1/8/2008 Vote

10. The service in the overpriced 'cafe' was awful and the food mediocre.

"One of the worst hotels in this area " Read full review on TripAdvisor 4/28/2011 Vote