Springhill Suites Houston Medical Center/Reliant Park, Houston, Front Desk

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OpinionWell
Rank

77th

Out of 718

Springhill Suites Houston Medical Center/Reliant Park	Average Price: $168 Check Rates

Hotel Class:

1400 Old Spanish Trail

Houston, 77054 View map

3-Star Hotel Rank: 38 of 121
Average review rating: 4.15

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (13) , MyTravelGuide (3) , TripAdvisor (56) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (2) bar (3) bargain (1) bathroom (9) bed (13) breakfast (43) charge (4) check in (1) closet (2) complimentary (6) cost (1) discount (2) exterior (2) fee (1) food (7) freeway (1) front desk (8) hotel (90) housekeeping (2) landscape (1) lobby (4) location (22) massage (1) neighborhood (1) parking (10) pillow (4) pool (1) price (9) rate (4) recommend (5) refund (1) restaurant (11) room (78) room service (1) sauna (1) service (19) sheets (1) shower (7) shuttle (12) staff (22) street (2) suite (20) towel (2) value (7) view (2) walk (5) water pressure (2) wet bar (1) wireless (2) workout room (1)

Front desk

Appears in 8 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (2) good (2) helpful (3) pretty (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk personnel were very friendly and helpful.

"Very good stay " Read full review on TripAdvisor 2/25/2012 Vote

2. The front desk staff were friendly and helpful, although sometimes there was only one person manning the desk.

"Location, location, location " Read full review on TripAdvisor 2/11/2012 Vote

3. There are a bunch of Mexican style restaurants in the area and Marco's Mexican (recommended by the hotel front desk) was pretty good.

"Location, location, location " Read full review on TripAdvisor 2/11/2012 Vote

4. The front desk lady was very nice, treated us with courtesy and respect.

"So comfy!! " Read full review on TripAdvisor 4/29/2008 Vote

5. However the front desk team was pleasant and helpful, the bed very comfortable, and the breakfast bar pretty good to be included in the room price.

"Good place to stay near Houston Medical Center " Read full review on Expedia 11/21/2007 Vote

6. My husband lost a pair of sunglasses, he called the front desk to report the loss.

"Disappointing-not up to standard. " Read full review on TripAdvisor 12/14/2011 Vote

7. Also, I had to hail the night guy when I needed something at the front desk.

"Great local management - questionable owners " Read full review on TripAdvisor 9/4/2011 Vote

8. Front desk staff lacked a coherent and consistent story as to what was wrong with the HVAC and when it was going to be fixed.

"Great local management - questionable owners " Read full review on TripAdvisor 9/4/2011 Vote