Drury Houston, Houston, Service

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Rank

135th

Out of 718

Drury Houston	Average Price: $118 Check Rates

Hotel Class:

7902 Mosley Road

Houston, 77061 View map

3-Star Hotel Rank: 66 of 121
Average review rating: 4.28

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (5) , TripAdvisor (43) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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above average (1) acceptable (1) adult (1) airport (10) amenity (1) bathroom (4) bathtub (2) bed (6) breakfast (27) business room (1) check in (4) check out (2) complimentary (2) concierge (1) deal (1) discount (1) exercise room (1) fitness room (1) food (7) freeway (2) front desk (6) gym (2) hot tub (3) hotel (41) housekeeping (1) laundry (1) lobby (5) location (4) manager (3) money (4) parking (4) pillow (3) pool (13) price (6) rate (3) recommend (3) restaurant (2) room (48) service (14) sheets (2) shower (1) staff (13) street (1) suite (6) towel (3) tub (2) value (4) view (1) walk (1) wireless (1)

Service

Appears in 14 comments.

80% wrote positive comments about service

The following words were used in comments with Service:
excellent (3) free (3) good (6) hot (2) most (2) outstanding (2) price (2) rude (2) taxi (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was good but failed to provide a roll-away-bed; they ran out of them and could not find any.

"short vacation " Read full review on TripAdvisor 7/6/2010 Vote

2. But beyond all of these fabulous details, the customer service was outstanding.

"OUTSTANDING hotel! " Read full review on TripAdvisor 6/6/2010 Vote

3. I had never stayed at this brand before,but have stayed at many others that are a class above these and in the same price range,so I expected an excellent quality of service and accomodations.

"Not what I expected from this hotel. " Read full review on TripAdvisor 2/8/2010 Vote

4. Service was good, breakfast was good and most of all the place was clean.

"Will defintely use Drury Inn again! " Read full review on Expedia 8/20/2009 Vote

5. great service, excellent breakfast and ammenities would definately return.

"great hotel " Read full review on Expedia 3/17/2009 Vote

6. The customer service was outstanding (most of my interaction was with Chris - Thank You!), free adult beverages and snacks from 5:30 to 7, free sodas all day, free hot breakfast (the good stuff.

"Excellent Customer Service! " Read full review on TripAdvisor 3/7/2009 Vote

7. My stay was excellent, the price was good, the service was awesome and I would definetly stay here again.

"Loved the Drury Inn " Read full review on TripAdvisor 8/12/2008 Vote

8. Housekeeping service was efficient and provided extra towels without having to ask for them.

"Great Value " Read full review on TripAdvisor 8/12/2008 Vote

9. While I was there, the run up to the super bowl was in progress, so it was particularly fun given that the game was Dallas - NY Giants Rooms are perfectly serviceable, comfortable beds, staff is good, and hot breakfast is above average.

"excellent value " Read full review on TripAdvisor 2/29/2008 Vote

10. This is an above-average place for limited service (no restaurant on-site).

"Great business stay " Read full review on TripAdvisor 5/7/2009 Vote