University Inn & Suites, Eugene, Service

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Rank

7th

Out of 72

University Inn & Suites	Average Price: $74 Check Rates

Hotel Class:

1857 Franklin Boulevard

Eugene, 97403 View map

2-Star Hotel Rank: 4 of 19
Average review rating: 3.23

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (23) , MyTravelGuide (1) , TripAdvisor (58) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (3) bar (2) bath (1) bathroom (13) beach (1) bed (14) bill (1) breakfast (28) cable (5) charge (2) check in (2) checkout (3) complimentary (3) dinner (1) discount (2) downtown (5) exterior (1) food (5) front desk (19) highway (1) hotel (37) housekeeping (1) landscape (1) laundry (2) lobby (5) location (34) maid (2) manager (4) money (4) parking (11) pillow (8) pool (12) price (14) rate (3) recommend (7) refund (2) restaurant (11) room (67) service (12) shower (9) staff (23) street (12) suite (5) to park (1) towel (7) tub (1) value (7) walk (7) water pressure (2) wireless (8)

Service

Appears in 12 comments.

85% wrote positive comments about service

The following words were used in comments with Service:
friendly (3) great (2) hotel (2) location (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service at the front desk was friendly and efficient.

"Great value, location " Read full review on TripAdvisor 8/19/2011 Vote

2. Not only is this hotel in a convenient location, but I was treated with outstanding service and Will be staying here on my next visit to Eugene.

"Friendly staff, great location, and more... " Read full review on TripAdvisor 7/16/2010 Vote

3. Was impressed with friendly staff and great service.

"Friendly staff, great location, and more... " Read full review on TripAdvisor 7/16/2010 Vote

4. Hotel service was excellent, right when we stepped into the front office we were treated like VIP and got personal service.

"Made my trip even better... " Read full review on TripAdvisor 6/25/2010 Vote

5. The service was very good and friendly but we probably won't stay there again.

"Clean but not comfortable " Read full review on TripAdvisor 11/15/2009 Vote

6. This inn is gem; the rooms are very clean, the staff is very accommodating, and besides the standard services (pool, vending machine, business center, wireless internet) there are little extras here and there that make this a great place to stay.

"Charming and reasonably priced. We always stay here! " Read full review on TripAdvisor 2/18/2009 Vote

7. The service and consideration we received was above and beyond our expectations.

"My husband and I enjoyed our brief stay at the University Inn in November, 2011. " Read full review on TripAdvisor 11/20/2011 Vote

8. Convinient location across the univerisity main campus, and just a block away is a full-service supermarket for groceries.

"Overall pleasant stay " Read full review on TripAdvisor 11/15/2011 Vote

9. No one could decide where to eat dinner so we all had exactly what we craved by having Hot and fresh food delivered to our room from Pony Express Restaurant Delivery Services - over 40 nearby restaurants to choose from.

"Perfect for our needs, I will stay here agin. " Read full review on TripAdvisor 8/2/2010 Vote

10. No cutomer service.

"Worst place ever " Read full review on TripAdvisor 4/16/2008 Vote