Atheneum Suite Hotel, Detroit, Front Desk

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Rank

10th

Out of 93

Atheneum Suite Hotel	Average Price: $203 Check Rates

Hotel Class:

1000 Brush Avenue

Detroit, 48226 View map

4-Star Hotel Rank: 6 of 11
Average review rating: 3.99

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (30) , MyTravelGuide (10) , TripAdvisor (108) , YahooTravel (61)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 13 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
good (2) helpful (2) hotel (2) informative (2) offers (2)

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1. I don't think I would come back to this hotel again, however the front desk staff was AMAZING and the staff in the A bar and Fishbone restaurant (attached to the hotel) was beyond awesome.

"Hotel staff excellent(minus a couple of people) " Read full review on TripAdvisor 2/28/2012 Vote

2. The front desk staff was similarly welcoming and informative.

"Gorgeous, fabulous service, a great oasis! " Read full review on TripAdvisor 11/18/2011 Vote

3. So good and bad service at the front desk.

"Just passing through " Read full review on TripAdvisor 8/13/2011 Vote

4. The room was rather dirty with remnants of the last guests on the floors and in the jacuzzi but after the fiasco at the front desk I just cleaned it up the best I could.

"Horrifying Service " Read full review on TripAdvisor 2/16/2010 Vote

5. but even better than the room, was the service, from the time we pulled up, the valet was nice and helpful, the front desk was quick and good, we only spent maybe 2 minutes checking in and they offered us a mini fridge for the suite, which came in handy.

"Great Hotel, Great Location, Great Service.... " Read full review on TripAdvisor 3/1/2009 Vote

6. The first night I called down to the front desk and was told the music would stop at 2am.

"Only stay here if you party all night! " Read full review on TripAdvisor 11/22/2011 Vote

7. When we asked the front desk to arrange a cab for us to go to a restaurant one evening, they offered their free shuttle van instead (I had known this was available, but had forgotten about it).

"An oasis of security in a tough inner city " Read full review on TripAdvisor 9/19/2011 Vote

8. Also, when we checked in the front desk person insisted that we had been a no show earlier in the week.

"Just passing through " Read full review on TripAdvisor 8/13/2011 Vote

9. They lock automatically, when I called the front desk they also informed me I was being charged for the water and rum, be cause the mini bar has sensors that can tell when anything is removed.

"This Place is a Joke " Read full review on TripAdvisor 5/17/2011 Vote

10. Everyone from the front desk staff to housekeeping, to bellmen, to valet staff, to wait staff etc., etc., are cheeful, friendly, kind and professional.

"ABSOLUTELY FANTASTIC - AGAIN!!! " Read full review on TripAdvisor 5/20/2010 Vote