Hotel ZaZa, Dallas, Bill - Hotel Features

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Rank

16th

Out of 453

Hotel ZaZa	Average Price: $286 Check Rates

Hotel Class:

2332 Leonard Street

Dallas, 75201 View map

4-Star Hotel Rank: 9 of 20
Average review rating: 3.89

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (35) , TripAdvisor (262) , YahooTravel (65)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (10) balcony (35) bar (85) bath (7) bathroom (27) bed (24) bill (23) breakfast (31) charge (11) check in (28) check out (5) complimentary (10) concierge (14) cost (6) deal (9) decor (39) dinner (48) downtown (15) fee (5) food (49) front desk (59) hotel (493) housekeeping (10) lobby (32) location (61) manager (24) massage (14) mini bar (5) money (13) parking (11) pillow (5) pool (117) price (31) rate (13) recommend (41) restaurant (85) room (361) room service (28) service (130) sheets (5) shower (18) shuttle (7) spa (24) staff (130) street (18) suite (65) towel (6) valet (43) view (9) walk (18)

Bill	Appears in 23 comments. 50% wrote positive comments about bill

The following words were used in comments with Bill:
liked (2) phone (2) reviews (3)

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1. Upon checkout I looked at our billing and it was correct except for the $8.00 tip we had charged to the room at breakfast.

"Great stay but disappointing aftermath " Read full review on TripAdvisor 3/29/2012 Vote

2. However, a few days after our stay, I reviewed my credit card billings on line and saw a $93.00 additonal charge from the ZAZA.

"Great stay but disappointing aftermath " Read full review on TripAdvisor 3/29/2012 Vote

3. The ugly bellman asked me out while I was alone in the room - CREEPY - and they double billed me for everything!(charged me for 6 drinks when we had 3, for valet for 4 cars when we had 2).

"Nice Pool and Service, but Horrible Everything Else AND a Double Bill " Read full review on TripAdvisor 8/3/2011 Vote

4. And I was pretty appalled that a hotel billed as 4 star would have such terrible service.

"Beautiful hotel- Horrendous service. " Read full review on TripAdvisor 5/29/2011 Vote

5. Furthermore, our waitress at the bar the previous evening had simply disappeared and I couldn't find her to sign my bill.

"Beautiful hotel- Horrendous service. " Read full review on TripAdvisor 5/29/2011 Vote

6. Lastly, we had some questionable charges on our bill at check out.

"Beautiful hotel- Horrendous service. " Read full review on TripAdvisor 5/29/2011 Vote

7. Billing was off too, but after a phone call was resolved.

"One of the best hotels I've stayed at during a business trip! " Read full review on TripAdvisor 3/11/2011 Vote

8. Billing was off too, but after a phone call was resolved.

"One of the best hotels I've stayed at during a business trip! " Read full review on TripAdvisor 3/11/2011 Vote

9. four of us ate and only ordered 2 liquor drinks and our bill was $100.

"It was cool...but overall, not impressed. " Read full review on TripAdvisor 7/20/2009 Vote

10. After I got home and got my bill, I called the hotel to dispute the charges.

"Horrible Service! " Read full review on YahooTravel 2/6/2009 Vote