Columbus Hilton, Columbus, Service

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Rank

10th

Out of 202

Columbus Hilton	Average Price: $223 Check Rates

Hotel Class:

3900 Chagrin Drive

Columbus, 43219 View map

4-Star Hotel Rank: 5 of 8
Average review rating: 3.96

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (7) , TripAdvisor (100) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (19) bathroom (22) bathtub (2) bed (16) bill (4) breakfast (26) check in (7) complimentary (7) concierge (10) cost (4) decor (4) dinner (12) discount (4) downtown (7) exterior (3) fitness center (5) food (14) front desk (18) gym (2) hot tub (2) hotel (153) lobby (21) location (49) lunch (3) manager (3) massage (3) money (9) parking (7) pillow (7) pool (19) price (14) rate (10) recommend (9) restaurant (51) room (141) room service (6) service (27) sheets (4) shower (8) shuttle (4) staff (49) street (9) suite (9) towel (7) valet (4) value (3) view (3) walk (21) wireless (10)

Service

Appears in 27 comments.

83% wrote positive comments about service

The following words were used in comments with Service:
clean (2) customer (3) desk (2) excellent (2) food (3) good (3) great (5) guest (2) hotel (6) improve (2) internet (4) location (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. From the time you arrive, till the time you get ready to leave, service is impeccable.

"Awesome Hotel " Read full review on TripAdvisor 5/18/2012 Vote

2. Location and customer service made this 5 stars in our opinion, as well as cleanliness.

"Free upgrade! " Read full review on TripAdvisor 2/21/2012 Vote

3. Everything is quite clean and well serviced.

"Fine stay " Read full review on TripAdvisor 12/28/2011 Vote

4. The rooms are great and the service exceptional.

"Great Place to Stay " Read full review on TripAdvisor 11/20/2011 Vote

5. Good rooms, good service and great location in Easton Village.

"Best in Columbus " Read full review on TripAdvisor 11/5/2011 Vote

6. Staff was pleasant and helpful including food service, front desk and maid service.

"Business Travel and Meetings " Read full review on TripAdvisor 10/9/2011 Vote

7. There is a new guest service hotline button on the phone that saves you from trying to figure out who to call with your request.

"Huge improvement - kudos to the staff " Read full review on TripAdvisor 8/5/2011 Vote

8. Service here is always excellent at the front desk as well.

"Dependable Excellence " Read full review on TripAdvisor 6/13/2011 Vote

9. Clean and Friendly with great service and a business center .

"great hotel " Read full review on TripAdvisor 2/22/2010 Vote

10. I told them about the wireless service not working and they just acted like I didn't know how to use my own computer.

"Don't Judge this Book by its Cover " Read full review on TripAdvisor 11/17/2009 Vote