Four Points Charlotte, Charlotte, Manager

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OpinionWell
Rank

40th

Out of 269

Four Points Charlotte	Average Price: $107 Check Rates

Hotel Class:

315 East Woodlawn Road

Charlotte, 28217 View map

3-Star Hotel Rank: 24 of 67
Average review rating: 3.52

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (23) , MyTravelGuide (29) , Travelocity (4) , TripAdvisor (69) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 8 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The manager said 'they like to keep the coupons behind the desk.

"OK, Poor Location, Fair Customer Service " Read full review on TripAdvisor 10/14/2011 Vote

2. An ethnic woman was yelling/arguing with someone and I believe she must have worked there or even been the manager.

"4 Points " Read full review on TripAdvisor 5/11/2012 Vote

3. That other hotel,(nameless of course), gave such a runaround, not caring for what they had said or done by losing contact,giving wrong info, and just a poor example of what not to do to clients that belong to a group of 20,000+ , and how they ended up treating the large group that ended up there, The manager Jeff & Co.

"Couldn't Be Better!! " Read full review on TripAdvisor 2/21/2012 Vote

4. So then i checked out, and ask for manager.

"Horrible customer service in a run down building " Read full review on TripAdvisor 7/28/2011 Vote

5. Front desk said manager is not available and he will have the manager call me by end of today.

"Horrible customer service in a run down building " Read full review on TripAdvisor 7/28/2011 Vote

6. by then i will too tired to be angry so i thought i will just talk to the manager in the morning.

"Horrible customer service in a run down building " Read full review on TripAdvisor 7/28/2011 Vote

7. Motel offered absolutely no help with repairs or transportation, charged me full price for my forced second night stay (I had to re-schedule some of business trip), plus manager refused to return my phone calls or answer my written request to discuss assistance with any part of my $1800 loss.

"Safety warning-----vandalism in parking lot. Warnings insufficient, and management avoids responsibility. " Read full review on TripAdvisor 3/14/2009 Vote

8. stayed twice first time room smelled brought the attention to manager.

"would not here again " Read full review on Travelocity 12/1/2008 Vote