Holiday Inn Charlotte, Charlotte, Service

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Rank

18th

Out of 269

Holiday Inn Charlotte	Average Price: $201 Check Rates

Hotel Class:

230 North College Street

Charlotte, 28202 View map

3-Star Hotel Rank: 10 of 67
Average review rating: 3.44

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (9) , MyTravelGuide (412) , Travelocity (2) , TripAdvisor (189) , YahooTravel (31)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (6) bar (30) bathroom (26) bed (25) breakfast (29) charge (6) check in (27) check out (7) complimentary (7) cost (11) deal (5) deck (8) decor (11) dinner (10) discount (5) downtown (46) fee (4) food (39) front desk (59) gym (4) hotel (284) housekeeping (5) lobby (21) location (112) lunch (5) manager (11) money (6) parking (61) pillow (9) pool (24) price (13) rate (20) recommend (28) restaurant (65) room (235) room service (7) service (72) shower (10) shuttle (11) staff (136) street (23) suite (13) to park (7) tub (4) valet (18) valet parking (4) value (10) view (18) walk (36) wireless (10)

Service

Appears in 72 comments.

89% wrote positive comments about service

The following words were used in comments with Service:
best (4) better (5) clean (4) customer (13) desk (5) excellent (13) food (14) friendly (7) good (7) great (16) hotel (17) location (6) nice (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Short walk to Time Warner arena and the food at the resturant was great along with the service.

"Friendly, welcoming staff " Read full review on TripAdvisor 4/21/2012 Vote

2. So when I tell you the service here was some of the best, that is saying a lot.

"Excellent Holiday Inn! Excellent Any Hotel for That Matter! " Read full review on TripAdvisor 3/22/2012 Vote

3. Everyone seems to go beyond what's required to make their guest feel welcome with a warm greeting and a smile, followed by exceptional service.

"Hospitality abounds " Read full review on TripAdvisor 3/21/2012 Vote

4. exceptional service.

"Wonderful time at CIAA Week " Read full review on TripAdvisor 3/16/2012 Vote

5. The hotel restaurant and bar will meet your needs well with very professional service and reasonable pricing.

"Great location, Friendly Staff, Nice Hotel Bar " Read full review on TripAdvisor 3/15/2012 Vote

6. They provide excellent service.

"Great hotel! " Read full review on TripAdvisor 3/12/2012 Vote

7. The food was excellent and the bar drinks and service was excellent.

"Great hotel! " Read full review on TripAdvisor 3/12/2012 Vote

8. I received fantastic service from every employee and our room was ready to go well in advance of our start-time each morning (with breakfast, coffee, water, etc).

"Exceptional Event Hosting " Read full review on TripAdvisor 3/2/2012 Vote

9. The hotel is centrally located, the rooms are reasonably well appointed and the service is great.

"Holiday Inn Charlotte Underpromises and Overdelivers " Read full review on TripAdvisor 1/14/2012 Vote

10. Very nice hotel, great service good restaurant, but very difficult to get to.

"Middle of Everything " Read full review on TripAdvisor 11/10/2011 Vote