Marriott Charlotte, Charlotte, Service

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Rank

32nd

Out of 269

Marriott Charlotte	Average Price: $176 Check Rates

Hotel Class:

2200 Rexford Road

Charlotte, 28211 View map

4-Star Hotel Rank: 6 of 7
Average review rating: 3.97

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (11) , Travelocity (4) , TripAdvisor (93) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (5) ballroom (2) bar (12) bath (4) bathroom (19) bed (16) breakfast (24) charge (6) check in (8) complimentary (3) concierge (7) deal (5) decor (3) dinner (16) downtown (6) fee (3) fitness center (2) fitness room (2) food (15) front desk (19) gym (7) hotel (150) lobby (19) location (36) lunch (3) manager (7) money (4) parking (17) pillow (7) pool (14) price (8) rate (8) recommend (8) restaurant (61) room (130) room service (10) service (33) shower (5) spa (3) staff (55) steam (3) street (6) suite (2) to park (2) towel (9) valet parking (2) value (2) view (4) walk (21) wireless (7)

Service

Appears in 33 comments.

73% wrote positive comments about service

The following words were used in comments with Service:
clean (4) desk (5) dinner (2) disappoint (2) easy (2) expectation (3) food (3) good (3) great (2) helpful (2) hotel (7) pleasant (3) prompt (4)

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1. Great Cust service , Ya Think.

"Hoping More Will replay the same! " Read full review on TripAdvisor 2/21/2012 Vote

2. While the rooms are now standard Marriott fare, the service was actually well above par.

"Very Nice Location for South Park " Read full review on TripAdvisor 12/20/2011 Vote

3. Rooms and service is top notch, really over all a very pleasant place to stay.

"Upscale & Reasonable " Read full review on TripAdvisor 12/13/2011 Vote

4. The restaurant was good and the service there was excellent.

"Very nice and very friendly hotel " Read full review on TripAdvisor 10/25/2011 Vote

5. The service was very professional and super nice.

"Perfect weekend for a getaway " Read full review on TripAdvisor 6/21/2011 Vote

6. Wonderful service, the staff goes above and beyond to accommodate.

"Love the Southpark Marriott " Read full review on TripAdvisor 6/20/2011 Vote

7. Service was prompt.

"lovely hotel in a lovely area " Read full review on TripAdvisor 6/13/2011 Vote

8. Stayed over due to a strom and a missed fligh, we stayed at the marriot at Indianapolis and the difference is overwhelming, this hotel is not worth the money I was charged, the room was ok but it needs renovations and better cleaning service.

"Not worth the money " Read full review on TripAdvisor 6/12/2011 Vote

9. Overall the hotel was clean, pleasant, and the service was good.

"A pleasant stay " Read full review on TripAdvisor 3/25/2010 Vote

10. Prompt service upon telephoning front desk but disappointed with these different problems.

"Below Average for Marriott " Read full review on TripAdvisor 12/14/2009 Vote