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Rank
14th
Out of 269

Drury Charlotte

Average Price: $117  
 
Hotel Class:
415 West WT Harris Boulevard
Charlotte, 28262 View map  
3-Star Hotel Rank: 6 of 67
Average review rating: 4.4
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (14) , Travelocity (1) , TripAdvisor (96) , YahooTravel (9)
SAFE TO BOOK ? (0/5 issues found)
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Manager
Appears in 10 comments. 
The following words were used in comments with Manager:
problem (3)    
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1. Hotel Manager personally came to each and every table and asked if the guests liked the breakfast and their stay.
"Wonderful stay. Would certainly recommend " Read full review on TripAdvisor   8/16/2011 Vote      
2. We were advised on two separate occassions by the front desk staff that we would be moved to more comfortable (bigger) room only later to have a problem having what was originally told to us honored by the manager.
"Small Rooms....Not Worth the Freebies " Read full review on TripAdvisor   6/18/2011 Vote      
3. Upon arrival, the staff appeared to be very friendly and accommodating but when we had a problem/request, I was very disappointed in the manner in which it was handled by the manager.
"Small Rooms....Not Worth the Freebies " Read full review on TripAdvisor   6/18/2011 Vote      
4. When I asked about this, the manager said there was only 1 RTU for that area and it couldn't keep up with the heat.
"Breath of fresh Air " Read full review on TripAdvisor   6/2/2011 Vote      
5. The foodservice manager was making her rounds throughout the dining area asking if everything was okay.
"Spotlessly clean, expanded breakfast options, convenient location " Read full review on TripAdvisor   4/2/2011 Vote      
6. We called down to the front desk and spoke with the assistant manager, Florence, who was very understanding and moved us to another room with no problems at all.
"Wonderful hotel, staff, everything :) " Read full review on TripAdvisor   10/9/2010 Vote      
7. She is the manager (or one of them).
"WONDERFULLY REMINDED WHY WE LOVE THE DRURY! " Read full review on TripAdvisor   8/23/2010 Vote      
8. So I decided to call the desk and I got the manager to answer.
"I'D THINK AGAIN " Read full review on TripAdvisor   8/17/2010 Vote      
9. From the general manager to the cleaning staff and everyone in between, this is the friendliest and most helpful staff of any hotel anywhere.
"Best staff ever!!! " Read full review on TripAdvisor   7/20/2007 Vote      
10. Despite the manager later agreeing to honor the request, the damage was already done.
"Small Rooms....Not Worth the Freebies " Read full review on TripAdvisor   6/18/2011 Vote      
   
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