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Rank
7th
Out of 65

Holiday Inn Express Syracuse Airport

Average Price: $139  
 
Hotel Class:
5418 South Bay Road
Syracuse, 00000 View map  
0-Star Hotel Rank: 10 of 56
Average review rating: 3.08
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (7) , MyTravelGuide (2) , Travelocity (3) , TripAdvisor (43)
SAFE TO BOOK ? (0/5 issues found)
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Manager
Appears in 14 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
exceptional (2)   families (4)   holiday (2)   hotel (7)   incorrect (2)   informative (4)   inn (2)   least (2)   management (16)   misleading (2)   operator (2)   park (4)   service (4)   vehicles (2)    
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1. We did report this to the manager who was sympathetic and did respond positively.
"non smokers - stay off the third floor " Read full review on TripAdvisor   9/16/2010 Vote      
2. For someone operating in the 'hospitality and service' industry this inaction on the part of the hotel`s manager is baffling.
"Worst Hotel Experience Ever! Canadian Travellers Beware! " Read full review on TripAdvisor   9/14/2008 Vote      
3. My family and my friend`s family couldn`t believe what had happened, we couldn`t believe that the hotel`s manager had knowingly done nothing about it, and we couldn`t believe how he made absolutely no attempt to compensate us for our loss, which was a result of his misleading misinformation.
"Worst Hotel Experience Ever! Canadian Travellers Beware! " Read full review on TripAdvisor   9/14/2008 Vote      
4. For someone operating in the 'hospitality and service' industry this inaction on the part of the hotel's manager is baffling.
"Worst Hotel Experience Ever! Canadian Travellers Beware! " Read full review on TripAdvisor   9/14/2008 Vote      
5. My family and my friend's family couldn't believe what had happened, we couldn't believe that the hotel's manager had knowingly done nothing about it, and we couldn't believe how he made absolutely no attempt to compensate us for our loss, which was a result of his misleading misinformation.
"Worst Hotel Experience Ever! Canadian Travellers Beware! " Read full review on TripAdvisor   9/14/2008 Vote      
6. The hotel`s manager failed to be proactive in the least with this incident.
"Worst Hotel Experience Ever! Canadian Travellers Beware! " Read full review on TripAdvisor   9/14/2008 Vote      
7. The hotel's manager failed to be proactive in the least with this incident.
"Worst Hotel Experience Ever! Canadian Travellers Beware! " Read full review on TripAdvisor   9/14/2008 Vote      
8. The manager was not on duty but I was told he would call me.
"My hubcaps got stolen " Read full review on TripAdvisor   3/16/2008 Vote      
9. My wife asked the front desk for the local pizza hut's menu, the manager forgot to get it to her.
"Excellent value-Very Clean " Read full review on Travelocity   10/1/2007 Vote      
10. In order to compensate my wife for their oversight, the hotel manager paid for our pizaa dinner.
"Excellent value-Very Clean " Read full review on Travelocity   10/1/2007 Vote      
   
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