Phoenix Inn - Bend, Bend, Service

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Rank

6th

Out of 75

Phoenix Inn - Bend	Average Price: $169 Check Rates

Hotel Class:

300 NorthWest Franklin Avenue

Bend, 97701 View map

3-Star Hotel Rank: 4 of 10
Average review rating: 4

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (35) , TripAdvisor (84) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (4) balcony (2) bar (7) bath (4) bathroom (9) bed (20) breakfast (62) charge (2) check in (9) check out (2) check-out (2) complimentary (5) cost (5) deal (4) deck (3) dinner (4) downtown (59) food (9) front desk (22) gym (3) highway (3) hot tub (5) hotel (112) housekeeping (2) laundry (2) lobby (15) location (46) manager (3) money (7) parking (16) patio (2) pillow (9) pool (10) price (19) rate (10) recommend (8) restaurant (20) room (162) service (17) sheets (2) shower (5) spa (4) staff (27) street (9) suite (17) towel (5) value (8) view (10) walk (23) wireless (5)

Service

Appears in 17 comments.

83% wrote positive comments about service

The following words were used in comments with Service:
great (5) helpful (4) hotel (3) nice (2) overpriced (2) perfect (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was always so friendly and eager to be of service.

"Location! " Read full review on TripAdvisor 11/5/2011 Vote

2. Very sub-par check-in service - like what one would find at a 1-star motel I imagine.

"Underwhelming, not updated as portrayed, and definitely NOT boutique " Read full review on TripAdvisor 12/17/2010 Vote

3. Despite what was written earlier, the service was amazing.

"I loved the hospitality " Read full review on TripAdvisor 12/15/2009 Vote

4. Guest Services was very helpful.

"Nice downtown location " Read full review on Expedia 9/18/2009 Vote

5. For what we paid for the rooms, I expected the services to be better.

"I expected more for the price " Read full review on TripAdvisor 7/25/2009 Vote

6. The service was great and the front desk attendant very freindly and helpful.

"Stay here in Bend, Oregon!! " Read full review on Expedia 8/30/2008 Vote

7. Perfect weather, perfect location for a hotel, great views (3rd floor downtown side), terrific service, big breakfasts, nice accommodations.

"Great town, great hotel, no complaints " Read full review on TripAdvisor 8/18/2008 Vote

8. The room was great, the bed was incredibly comfortable, the service was wonderful, we were walking distance from the old town centre and riverside park of Bend, the breakfast was good and nourishing.

"A really comfortable place to stay and a great location " Read full review on TripAdvisor 7/15/2007 Vote

9. Service at front desk and during breakfast was nice and helpful.

"Convenient location, comfy bed " Read full review on TripAdvisor 3/13/2012 Vote

10. perhaps the hotel should not be blamed, service everywhere has gone to pot.

"Great Hotel ... Now Tired! " Read full review on TripAdvisor 9/15/2011 Vote