Marriott Baltimore, Baltimore, Staff

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Rank

40th

Out of 231

Marriott Baltimore	Average Price: $225 Check Rates

Hotel Class:

1743 West Nursery Road

Baltimore, 21240 View map

4-Star Hotel Rank: 6 of 7
Average review rating: 3.66

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (13) , Travelocity (4) , TripAdvisor (92)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) bar (26) bath (2) bathroom (9) beach (1) bed (24) bill (2) breakfast (14) charge (3) check in (7) check out (3) complimentary (3) concierge (2) deal (3) decor (5) dinner (7) downtown (4) food (25) front desk (12) gym (3) hot tub (2) hotel (130) housekeeping (2) lobby (27) location (16) lunch (3) manager (3) money (5) parking (14) pool (18) price (18) rate (5) recommend (8) restaurant (29) room (91) room service (9) service (27) shower (2) shuttle (24) staff (41) street (3) suite (4) to park (4) towel (3) tub (1) value (2) walk (4) whirlpool (1) wireless (2) workout room (1)

Staff

Appears in 41 comments.

76% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (3) clean (6) comfortable (4) desk (5) friendly (11) great (4) happy (3) helpful (4) hotel (11) nice (8) outstanding (2) problem (2) responsive (2) rude (2) service (4) well (2) wondering (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. ) A few of the staff are nice, but several of them need more training.

"Needs a redo, staff need training, lots of small problems=Bad 2.5 stars " Read full review on TripAdvisor 4/30/2012 Vote

2. The rooms are lovely and roomy ~ the staff is very accomodating ~ the food is wonderful in any of the restaurants.

"GREAT!! " Read full review on TripAdvisor 4/25/2012 Vote

3. I also was able to check out late due to business commitments which the staff was happy to accommodate.

"The way an airport hotel should be run! " Read full review on TripAdvisor 4/22/2012 Vote

4. Besides the location the rooms are nice and the staff was was helpful when confronted, otherwise they seem to busy to notice you.

"Not near anything " Read full review on TripAdvisor 4/11/2012 Vote

5. Hotel is clean, new lobby, staff is somewhat friendly, rooms are clean however dated.

"Clean, quite, good value " Read full review on TripAdvisor 4/10/2012 Vote

6. Staff was very helpful and friendly.

"Very Nice Hotel! " Read full review on TripAdvisor 3/29/2012 Vote

7. Staff was excellent in the late arrival and getting me off to my room in less than 5 minutes.

"Company business " Read full review on TripAdvisor 3/27/2012 Vote

8. Front desk and lobby bar staff are great.

"Clean hotel and great front desk staff " Read full review on TripAdvisor 11/23/2011 Vote

9. Nice hotel, nice staff, clean rooms, close to the airport and offices.

"Close and Clean " Read full review on TripAdvisor 11/4/2011 Vote

10. The staff was adequate but not as customer focused as I have experienced at other Marriott properties.

"Very "run of the mill" and needs updating. " Read full review on TripAdvisor 10/30/2011 Vote