SpringHill Suites Baltimore Downtown/Inner Harbor, Baltimore, Front Desk

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OpinionWell
Rank

49th

Out of 231

SpringHill Suites Baltimore Downtown/Inner Harbor	Average Price: $187 Check Rates

Hotel Class:

16 South Calvert Street

Baltimore, 21202 View map

3-Star Hotel Rank: 23 of 33
Average review rating: 4.36

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (11) , Travelocity (3) , TripAdvisor (28) , YahooTravel (1)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 11 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
liked (2) linen (2) nice (2)

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1. Everyone at the front desk was polite and courteous all weekend (kudos to the manager, Debra).

"Fantastic Service and Location " Read full review on TripAdvisor 11/25/2009 Vote

2. Given the class of this hotel, there`s no room service but the front desk is happy to give you menus to restaurants that DON`T charge a delivery charge, though some have minimum orders like $25.

"GREAT Hotel, Clean Friendly Staff and Exceptional Rooms " Read full review on TripAdvisor 1/14/2008 Vote

3. valet attendants were very nice as were the front desk and all hotel emplolyees.

"GREAT HOTEL, SERVICE, ROOM, LOCATION. " Read full review on TripAdvisor 10/11/2009 Vote

4. My biggest complaint was that the front desk staff seemed to struggle to be nice.

"Not great but decent " Read full review on Expedia 4/7/2009 Vote

5. The front desk told us it is a renovated bank building and the meeting room we used was the bank's vault.

"Beautiful, unique hotel! " Read full review on Travelocity 8/1/2008 Vote

6. When I called the front desk to ask why there were no linens on the bed, they responded by asking me, 'well, why on earth would we put linens on the bed if the bed is going to be folded up?' We also needed a rollaway for our second child, since the sofa bed is a twin size.

"would try somewhere else next time " Read full review on TripAdvisor 3/18/2008 Vote

7. The front desk told me that it just opened in Nov 2007 so there`s still a lot of `newness` everywhere.

"GREAT Hotel, Clean Friendly Staff and Exceptional Rooms " Read full review on TripAdvisor 1/14/2008 Vote

8. The person at the front desk commented that we were checking out early, but didn`t bother to ask WHY, and looked like she could care less.

"Bring Ear Plugs " Read full review on TripAdvisor 12/15/2007 Vote

9. ) Check in was smooth and the young lady at the front desk was one of the friendliest I have encountered.

"That`s what I`m talking about. " Read full review on TripAdvisor 11/24/2007 Vote

10. ) Check in was smooth and the young lady at the front desk was one of the friendliest I have encountered.

"That's what I'm talking about. " Read full review on TripAdvisor 11/24/2007 Vote