Courtyard Baltimore, Baltimore, Front Desk

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Rank

24th

Out of 231

Courtyard Baltimore	Average Price: $258 Check Rates

Hotel Class:

1000 Aliceanna Street

Baltimore, 21202 View map

3-Star Hotel Rank: 12 of 33
Average review rating: 4.09

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (22) , MyTravelGuide (169) , Travelocity (5) , TripAdvisor (123) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 21 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (5) hotel (3) informative (2) nice (3) pleasant (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Check in very easy, Tony at front desk very nice and everyone very helpful.

"Great Hotel " Read full review on TripAdvisor 4/10/2012 Vote

2. The staff, headed by Jessica at the front desk, was great and they provided taxi vouchers for both directions which saved time and money.

"Johns Hopkins Visit " Read full review on TripAdvisor 3/12/2012 Vote

3. Front desk was very pleasant.

"Great customer service " Read full review on TripAdvisor 1/7/2012 Vote

4. Wife and I arrived and parked right inside the building which is very convenient, front desk was very pleasant and helpful.

"very nice " Read full review on TripAdvisor 1/17/2011 Vote

5. Overall the front desk customer service was helpful, quick & accommodating.

"Extremely Clean Hotel with Value & Comfort " Read full review on TripAdvisor 2/23/2010 Vote

6. Service at the front desk was cheerful and helpful.

"Average Stay " Read full review on TripAdvisor 1/28/2010 Vote

7. The Front Desk staff greeted us warmly and welcomed us to the hotel.

"lovely, clean and well run hotel " Read full review on TripAdvisor 11/19/2009 Vote

8. The next morning the front desk (Don) was very nice & tried to make up for the issues but we were checking out.

"Current Stay at Couryard Marriott " Read full review on Travelocity 11/1/2009 Vote

9. Very clean hotel and front desk was courteous and helpful.

"Good location, very clean, friendly staff " Read full review on Travelocity 3/1/2008 Vote

10. They offered free cereal bars, fruit, water and cookies at the front desk and the pool was very nice as well.

"Nice place to stay " Read full review on Expedia 8/10/2007 Vote