Residence Inn Baltimore, Baltimore, Manager

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Rank

26th

Out of 231

Residence Inn Baltimore	Average Price: $231 Check Rates

Hotel Class:

17 Light Street

Baltimore, 21202 View map

3-Star Hotel Rank: 14 of 33
Average review rating: 4.38

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (29) , MyTravelGuide (8) , Travelocity (7) , TripAdvisor (173) , YahooTravel (2)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 9 comments.

The following words were used in comments with Manager:

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1. The manager found us rooms at the Marriott around the corner.

"Made Graduation Weekend Perfect! " Read full review on TripAdvisor 5/21/2012 Vote

2. (We did call the manager later in the day and had the hold withdrawn, but how ridiculous when we were essentially paying cash.

"Poor choice on my part " Read full review on TripAdvisor 9/27/2011 Vote

3. They had another new blanket brought to the room right away and asked that we show the soiling to the housekeeping staff and that person would be showing it to the manager.

"Friendly, responsive staff, but there were numerous issues " Read full review on TripAdvisor 7/28/2011 Vote

4. Manager came to our room right away, We didn't find anything stolen.

"Friendly, responsive staff, but there were numerous issues " Read full review on TripAdvisor 7/28/2011 Vote

5. The manager overheard.

"$100 Pet Fee, Valet Parking Only for $29/night - but they adjusted " Read full review on TripAdvisor 3/12/2010 Vote

6. Overall, all staff that we met while riding on the elevators, housekeeping, front desk personnel, the engineer, and manager/assistant manager are well trained and friendly.

"Great Customer Service " Read full review on TripAdvisor 8/1/2008 Vote

7. The late night manager is rude.

"Worst! " Read full review on TripAdvisor 10/23/2011 Vote

8. My husband called to complain to hotel manager (really-we had hit our limit).

"Friendly, responsive staff, but there were numerous issues " Read full review on TripAdvisor 7/28/2011 Vote

9. The hotel manager listened to our numerous issues during our stay and did work with us to compensate our family for all the turmoil.

"Friendly, responsive staff, but there were numerous issues " Read full review on TripAdvisor 7/28/2011 Vote