Falcon Ridge Hotel, Las Vegas, Service

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OpinionWell
Rank

176th

Out of 481

Falcon Ridge Hotel	Average Price: $87 Check Rates

Hotel Class:

1030 West Pioneer Boulevard

Las Vegas, 89027 View map

0-Star Hotel Rank: 19 of 239
Average review rating: 3.96

OpinionWell Value Index: 1

Traveler reviews analyzed: Travelocity (18) , TripAdvisor (54)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (1) balcony (6) bar (1) bargain (1) bathroom (9) bed (6) breakfast (39) cable (1) charge (4) check in (5) checkout (1) closet (1) complimentary (3) deal (3) dinner (3) fee (1) fitness room (1) food (6) freeway (1) front desk (6) gym (1) highway (2) hot tub (5) hotel (75) interstate (3) laundry (1) lobby (3) location (13) maid (1) manager (8) parking (2) pillow (6) pool (14) price (9) rate (8) recommend (6) refund (3) restaurant (3) room (80) service (6) sheets (1) shower (3) staff (11) suite (10) towel (2) tub (2) value (2) view (10) walk (3) wireless (4)

Service

Appears in 6 comments.

The following words were used in comments with Service:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk service was very personable and helpful, even after arriving after midnight.

"Great Find " Read full review on Travelocity 3/1/2008 Vote

2. The customer service we received was excellent.

"Nice Hotel " Read full review on TripAdvisor 11/11/2007 Vote

3. While I looked for customer service at the reserving website, he answered the phone and again claimed only 2 rooms.

"THE WORST CUSTOMER SERVICE OF ANY HOTEL " Read full review on TripAdvisor 2/15/2010 Vote

4. I called the hotel and talked to the manager (who needs to take a class on customer service) who never apologized and just said that they only charged me once.

"Horrible night " Read full review on Travelocity 1/1/2009 Vote

5. There was no 'I`m sorry about that' or any customer service apology.

"Poor Customer Service " Read full review on TripAdvisor 3/19/2008 Vote

6. internet service was down when I needed it.

"Unbeatable values and location, great facility " Read full review on TripAdvisor 12/2/2007 Vote