TownePlace Suites Austin Northwest, Austin, Front Desk

OpinionWell's Blog

Home » United States » Texas » Austin Destinations » Austin Hotels » TownePlace Suites Austin Northwest

OpinionWell
Rank

74th

Out of 287

TownePlace Suites Austin Northwest	Average Price: $127 Check Rates

Hotel Class:

10024 North Capital of TX Highway North

Austin, 78759 View map

5-Star Hotel Rank: 3 of 13
Average review rating: 3.75

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (7) , MyTravelGuide (12) , Travelocity (2) , TripAdvisor (28)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (2) bar (2) bath (1) bathroom (9) bathtub (1) bed (12) breakfast (15) cable (1) check in (2) check out (1) check-out (2) complimentary (3) cost (2) deal (2) dinner (1) downtown (5) exercise room (2) food (10) freeway (1) front desk (10) highway (4) hotel (50) housekeeping (1) lake (1) laundry (1) lobby (13) location (27) manager (3) money (2) neighborhood (1) parking (5) pool (6) price (13) rate (4) recommend (2) restaurant (6) room (62) service (5) shower (6) staff (13) steam (1) street (2) suite (31) towel (3) tub (1) value (5) view (2) walk (3) wireless (1) workout room (2)

Front desk

Appears in 10 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (2) desk (10) friendly (2) good (2) hotel (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. The front desk staff was friendly.

"expected too much " Read full review on TripAdvisor 9/16/2010 Vote

2. Front desk service was good, though took 2 requests to get more than a fitted sheet for the sofa bed.

"Remember your worst college apartment? " Read full review on TripAdvisor 9/4/2010 Vote

3. This hotel was very clean, had a nice view from the room, good location, friendly front desk, clean inviting pool and a very comfortable bed.

"Nice place to sleep for the price " Read full review on TripAdvisor 3/19/2008 Vote

4. A call to the front desk assured me this was normal.

"Two nights of zero sleep " Read full review on TripAdvisor 5/13/2012 Vote

5. Unlike some other extended stay type hotels, TownePlace has staff on duty at the front desk 24 hours a day.

"Great Choice, Great Location, Recently Remodeled " Read full review on TripAdvisor 10/5/2011 Vote

6. The TV control in the living area did not work (dead battery) but we were able to get a replacement at the front desk.

"expected too much " Read full review on TripAdvisor 9/16/2010 Vote

7. There were only three towels which were thin but not obviously worn but we were able to get more at the front desk.

"expected too much " Read full review on TripAdvisor 9/16/2010 Vote

8. The front desk is in an office setup like and old apartment complex office, the building and furnishings looked a little out dated, the price was low and I visited during SXSW and couldn`t find another room closer to downtown so I was worried I might be in for my first 'Marriott Disappointment' I was, however, pleasantly surprised.

"Nice place to sleep for the price " Read full review on TripAdvisor 3/19/2008 Vote

9. Three calls to the front desk to complain produced no results, the party went on.

"Two nights of zero sleep " Read full review on TripAdvisor 5/13/2012 Vote

10. Tried to cook dinner tonight -- and well there is an oven but no pans to bake or cook in the oven -- and the front desk couldn't help me.

"Doesn't Live Up To Marriott " Read full review on TripAdvisor 8/16/2010 Vote