Courtyard Austin, Austin, Front Desk

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Rank

51st

Out of 287

Courtyard Austin	Average Price: $166 Check Rates

Hotel Class:

9409 Stonelake Boulevard

Austin, 78759 View map

3-Star Hotel Rank: 27 of 77
Average review rating: 3.91

OpinionWell Value Index: NA

Traveler reviews analyzed: YahooTravel (1) , MyTravelGuide (55) , Expedia (16) , TripAdvisor (61)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 21 comments.

53% wrote positive comments about front desk

The following words were used in comments with Front desk:
bad (2) breakfast (3) desk (21) friendly (4) helpful (5) housekeeping (2) night (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff were friendly, not in the this is my job I gotta smile friendly, it was more-how can we assist you to make your time in Austin better.

"Excellent " Read full review on TripAdvisor 1/5/2012 Vote

2. The Housekeeping staff did a great job, and the front desk was always happy to help.

"Amazing service, very nice room " Read full review on TripAdvisor 11/1/2011 Vote

3. Maritza at the front desk was most wonderful.

"Friendliest Staff I've Ever Experienced " Read full review on TripAdvisor 9/8/2011 Vote

4. Jen and Justin on the front desk were also helpful with suggestions for restaurants and things to do in Austin.

"Friendliest Staff I've Ever Experienced " Read full review on TripAdvisor 9/8/2011 Vote

5. The staff in the dining area, front desk, and housekeeping were helpful and friendly.

"Definitely Family Friendly! " Read full review on TripAdvisor 3/6/2011 Vote

6. Front desk staff was super nice.

"Wonderful staff. Wish the bed was more comfortable. " Read full review on TripAdvisor 2/21/2011 Vote

7. We notified the front desk and they said they would take care of it, but it was never fixed.

"An enjoyable stay for a nice weekend away. " Read full review on TripAdvisor 7/13/2010 Vote

8. I think the only hiccup on our trip here was the night front desk attendant.

"Good value, visit the bistro " Read full review on TripAdvisor 5/6/2012 Vote

9. Front desk staff were very inviting.

"Nice and Clean - Boutique-style hotel " Read full review on TripAdvisor 2/13/2012 Vote

10. Laura at the front desk always greeted us with warm words and humor.

"Definitely Family Friendly! " Read full review on TripAdvisor 3/6/2011 Vote