Home » United States » Texas » Austin Destinations » Austin Hotels » Extended Stay Austin
Back to search results
OpinionWell
Rank
100th
Out of 287

Extended Stay Austin

Average Price: $131  
 
Hotel Class:
600 Guadalupe Street
Austin, 78701 View map  
2-Star Hotel Rank: 28 of 80
Average review rating: 3.86
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (12) , MyTravelGuide (10) , Travelocity (2) , TripAdvisor (36) , YahooTravel (1)
SAFE TO BOOK ? (1/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 12 comments. 
100% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (2)   helpful (4)   hotel (2)   least (2)   lobby (2)   management (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. After booking my hotel stay at the Extended Stay in October and traveling over 1,000 miles in February, I was told by Yosinda, the least helpful front desk employee, that she was, 'sorry, but we do not have your room available.
""Guaranteed reservation" was not guaranteed. No room available " Read full review on TripAdvisor   2/15/2011 Vote      
2. After booking my hotel stay at the Extended Stay in October and traveling over 1,000 miles in February, I was told by Yosinda, the least helpful front desk employee, that she was, 'sorry, but we do not have your room available.
""Guaranteed reservation" was not guaranteed. No room available " Read full review on TripAdvisor   2/15/2011 Vote      
3. The front desk staff were courtious and helpful.
"Would stay there again " Read full review on Expedia   7/28/2009 Vote      
4. The girls at the front desk are always friendly and professional.
"Very comfortable and good location " Read full review on TripAdvisor   6/25/2009 Vote      
5. I also had to get shampoo and a hair dryer from the front desk, but no big deal.
"Satisfactory hotel in Downtown with a decent price " Read full review on TripAdvisor   4/17/2008 Vote      
6. In fact, everyone I spoke to on the phone and in person at the front desk was so friendly.
"Satisfactory hotel in Downtown with a decent price " Read full review on TripAdvisor   4/17/2008 Vote      
7. When I spoke with the manager the next day, he had been told nothing of the event (even though I asked the front desk worker to leave it in a message), and even acted like it might not have happened.
"Worst experience of my life -- honestly " Read full review on TripAdvisor   4/29/2010 Vote      
8. When I told the story to the front desk, she seemed unconcerned with the situation, did not contact a manager at my request, and simply sent a man up to the room to retrieve it.
"Worst experience of my life -- honestly " Read full review on TripAdvisor   4/29/2010 Vote      
9. I went downstairs to the front desk, literally shaking, and waiting almost 30 minutes to be helped at the front desk.
"Worst experience of my life -- honestly " Read full review on TripAdvisor   4/29/2010 Vote      
10. Extended stay means get your own towels and toilet paper and soap at front desk, no coffee in the lobby.
"best location worth the minor inconveniences " Read full review on TripAdvisor   3/30/2010 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved